Enterprise Digital Program, Senior Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Enterprise Digital Program Sr Associate

The Enterprise Digital Program Sr Associate will work with Enterprise digital Manager and digital leadership to understand strategic direction and collaborate with firm leadership, delivery teams and their partners to optimize, accelerate, and deliver capabilities and services.  This role is responsible for the development of the service strategy, stakeholder engagement, and ongoing optimization of services.  Delivery excellence in meeting the needs of, and delivering outcomes for, our internal clients is critical to success in this role.

This Enterprise Digital Sr Associate role will focus on the development, deployment, and optimization of our innovation programs and services.

ESSENTIAL DUTIES:

Develop services and programs

• Identify and build services and programs that meet defined business objectives
• Collaborate with key stakeholders on determining services needed by our clients
• Assess, recommend and execute ways to continuously engage those internal clients in meaningful ways to find additional solutions to address their business opportunities

Execute the delivery and optimization of services and programs

• Run assigned services in partnership with internal clients and their teams
• Facilitate the day to day operation of the service, troubleshooting issues and addressing gaps proactively
• Showcase the success and challenges of our services and proactively address gaps
• Evaluate service strengths and identify areas for improvement, focusing on continual optimization of service delivery, and the identification of new services as needed by internal clients

Relationship Management: 

• Liaise with digital teams; Lines of Business; Industry; and functional areas to assess their needs, set and manage expectations, and ensure efforts are executed timely and effectively 
• Identify and execute appropriate communication methods to meet stakeholder needs at all levels, including senior leadership

Other duties as assigned

QUALITIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in business, or finance PREFERRED 
• Undergraduate Degree REQUIRED 

TECHNICAL/SOFT SKILLS

• Ability to thrive in ambiguous environments REQUIRED 
• Project Coordination Skills REQUIRED
• Proficient in Microsoft Office–REQUIRED
• Ability to communicate effectively both verbally and written – REQUIRED
• Strong attention to detail and accuracy –  REQUIRED
• Ability to work autonomously and as part of a team –  REQUIRED

• Effective organization and time management skills– Required General business knowledge  REQUIRED Understanding of the RSM Tax, Audit and/or Consulting lines of business  PREFERRED
• Not afraid to fail REQUIRED     

EXPERIENCE

• Minimum 4+ years of relevant work experience REQUIRED 

LEADERSHIP SKILLS

• Strong interpersonal skills plus a pro-active approach to finding solutions to issues and managing priorities
• Ability to work efficiently with remote team members
• Ability to deliver feedback in a way that facilitates change 
• Self-motivated and pro-active approach to follow up on deliverables 
• Ability to confidently connect with all levels of the organization using diplomatic communication, influence and negotiation skills – written and verbal REQUIRED
• Excel at critical thinking and problem solving REQUIRED

At RSM, we offer a competitive benefits and compensation package for all our people.  We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.  RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com. 

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.