Enterprise Cloud Applications Manager I

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

As the Enterprise Cloud Applications Manager I, you will lead a team responsible for the innovation, optimization, and management of cloud-based SaaS enterprise applications. You will drive a culture of continuous learning and technical excellence, ensuring the delivery of scalable, secure, and customer-centric solutions. Your role will involve strategically maximizing the investment in SaaS applications by driving adoption and ensuring seamless integration across the enterprise. Additionally, you will prioritize new business opportunities, enhance the team's expertise, and ensure that the team is appropriately staffed to effectively manage the applications with optimal efficiency.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member

• Lead the development and execution of a forward-looking SaaS strategy aligned with organizational goals

• Continuously evaluate and adopt emerging SaaS technologies, positioning the team as industry thought leaders

• Foster a culture of "customer obsession," ensuring product development maximizes user satisfaction and business impact

• Spearhead the adoption and integration of AI/ML technologies to enhance SaaS product capabilities, automate processes, and provide data-driven insights

• Act as a liaison between business units to ensure seamless collaboration across teams, delivering integrated SaaS solutions

• Foster a “One Team” mindset by encouraging cross-functional knowledge sharing, joint problem-solving, and collaborative solution design

• Manage relationships with SaaS vendors and partners, ensuring high service levels

• Negotiate contracts that align with strategic objectives and drive long-term value creation for the organization

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