Enterprise Account Director - Remote - USA

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

Position Purpose: Responsible for the retention and profitable growth of revenue within assigned customer accounts. Serves as the focal point of client contact, marshaling other resources (e.g., Insights experts, Solutions Engineers, sales leadership, executive management, MultiVu, billing, contracts, editorial, sales support, customers service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions. Acts as a consultant and advises clients in the areas of message development, audience, distribution, monitoring, measurement, and analytics. May be assigned specific account types (agencies vs. non-agencies, public vs. private), industries (entertainment & sports, health/beauty, retail, etc.), or work across various customer segments. The total assigned accounts will be 40 to 50 and $3m to $5m in annualized revenue across the entire service/product portfolio. 

You'll Help Us With:

• Analyzes customer assignment and develops a plan of action in conjunction with his/her sales leader to grow revenues and achieve their assigned quota through a mix of retention and expansion.
• Proactively and consistently calls on existing customers to drive business conversations to uncover new opportunities, monitor service/product usage, issues, competitive activity, and ROI to ensure a high revenue retention rate, expansion, and product renewal.
• Builds strong and broad relationships with multiple points of contact at each account (e.g., Communications, Social Media, Marketing, Investor Relations, Senior Leadership) based upon the ability to add value to their business.
• Expands existing business …