Engineering Student Center Student Assistant

Department Overview:

The Engineering Student Center is dedicated to supporting all College of Engineering students and creating a sense of belonging and community for all. We also oversee K-12 Outreach for the college.

Anticipated Start Date:

October 2024

Anticipated End Date (If Applicable):

December 2024, employment may continue beyond fall 2024

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

5 - 10

Schedule:

M-F between 8:00 a.m. - 5:30 p.m., and occasional evening hours

Salary/Wage Range/Lump Sum:

$13.00

Number of Positions:

1-2

Qualifications:

Required Qualifications:
• College of Engineering undergraduate student
• Self-starting & independent worker
• Detail-oriented and able to meet deadlines
• Clear and effective verbal and written communication skills
• Proficient with common Microsoft Office Suite skills

Preferred Qualifications:
• At least 2 semesters remaining in their undergraduate studies (graduating on or after December 2025)
• Experience with event planning
• Previous direct customer service experience
• Experience working in Canva graphic design platform
• Experience using Handshake
• Availability to work on Tuesdays from 9:30 am - 12:00 pm and Thursdays from 9:30 - 11 am

Knowledge, Skills & Abilities:

• Provide friendly, empathetic and responsive service to internal and external customers and interact with the office
• Excellent communication and interpersonal skills
• Good organizational skills
• Ability to prioritize and handle multiple requests or customers coming in at the same time
• Reliable and punctual
• Ability to work effectively both independently and as part of a team

Position Summary/Job Duties:

• Staffing reception desk (including high-volume drop-in advising periods)
• Answering phone calls and providing triage for students coming to the office
• Providing excellent customer service to all constituencies that visit the unit (ex. employer representatives, students, parents and guardians, staff and faculty)
• Assisting in the approving and management of job postings in Handshake
• Responsible for office financial processes including procurement card procedures and reconciling of receipts
• Data entry projects and maintenance of office documents
• Assisting with office-wide program planning and College of Engineering career fairs
• Serve as a positive Engineering Student Center and Career Services representatives and student role model throughout the College of Engineering and UW-Madison campus

This student assistant role will staff the reception desk and provide a welcoming experience for both internal and external customers and assist the Engineering Student Center and Career Service teams with programming and related projects.

Physical Demands:

none

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

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