FreshRemote.Work

Engineering Manager

Remote US

Description

Sprout Social is looking to hire an Engineering Manager to join our Engineering team.

Why join Sprout’s Engineering team?

With collaborative, cross-functional teams that span mobile, front-end, back-end, and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. You’ll get to work on a “tech-giant” scale, steering our engineering team to make an impact on our company and our customers. As a leader of a dynamic team, you will not only influence the architecture, design, and roadmap of your team, but also inform how our products and services interconnect. Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver world-class products. 

What you’ll do

Our Engagement Engineering team builds tools to help our customers automate tasks to accelerate response times so they can connect with their customers quickly and efficiently, including the Smart Inbox, Case Management capabilities, Customer Experiences, and Integrations external to Sprout. This part of the business is growing quickly, and you’ll leverage your understanding of the technical implications of a growing business to navigate and lead through growth and change. 

  • Build a high functioning, well-motivated engineering team and lead them to iteratively deliver quality results
  • Leverage your experience in building and maintaining highly scalable and reliable software systems to grow and tune our software services stack. 
  • Grow your team of engineers by example with effective feedback, coaching, and career development.
  • Lead the team through product and technical road maps, and partner with cross functional and engineering leaders to align on strategy, planning and execution for your team 
  • Drive consistent, high-quality execution by setting clear expectations, regularly tracking progress on deliverables, and proactively addressing challenges. 
  • Uphold standards for development and product quality for your team and support team’s on-call rotations
  • Leverage data and metrics to monitor team performance, ensure accountability, establish KPIs to meet OKR and roadmap goals.

What you’ll bring

We’re looking for a results oriented, collaborative, pragmatic, inspiring engineering leader to help our teams succeed. If you’re passionate about leading teams to solve hard problems that deliver meaningful customer value, while fostering a culture of learning and collaboration, we’d love to talk with you!

The minimum qualifications for …

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