Engineering Manager, Email Team

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily. 

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

About The Team:

As an integral part of OneSignal’s omnichannel platform, the Email team is responsible for building the user interface, API and internal services for OneSignal’s advanced email sending capabilities. This team’s work has a massive impact on the success of the company. On a daily basis they tackle challenges at the intersection of scalable engineering and innovative product development to provide the best customer experience in the industry.  You will be responsible for delivery of a novel best-in-class email marketing solution.

Our blog contains more information about the OneSignal Engineering career ladder and our diverse team. 

What You'll Do:

• Collaborate closely with engineers to refine technical specifications, facilitate productive conversation, document architectural decisions and improve individual contributor velocity
• Build a high-performing team - enable your direct reports to do their best work and recruit great new talent
• Maintain team execution and delivery (e.g. resource planning, define user stories, groom sprints, etc.)
• Coordinate with relevant product and platform teams to deliver on objectives and create winning long-term strategies
• Manage your engineers’ career growth, including performance management, promotions and feedback
• Define product analytics strategy and collaborate with data scientists to measure success of delivered features
• Work cross-functionally to efficiently resolve issues and ensure the system scales smoothly to meet the demands of our customers.

What You'll Bring:

• 2+ years of engineering management experience
• 5+ years of hands-on software development experience
• Experience working on high scale distributed systems 
• Good product sense and strong sense of customer empathy
• Experience owning a product line end-to-end and delivering on your own roadmap
• History of collaborating with internal and external stakeholders to drive business impact
• Passion for fostering high-performing teams and building positive relationships with technical leaders across organization

The New York and California base salary for this full-time position is between $200,000 to $215,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

• Friendliness & Empathy
• Accountability & Collaboration
• Proactiveness & Urgency
• Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.