Engineering Manager, Developer Tools

The mission of the Developer Tools team is to build and administer self-service tools that reduce the cognitive complexity of Platform Engineering offerings. This team allows us to better realize a DevOps-inspired culture by bridging the gap between Development and Operations, and helping developers build, deploy, and maintain their code faster and more reliably. With Olo's rise as a key player in restaurant e-commerce (you likely have used our services, even if you didn't realize it!), we are exploring new architectural paradigms and approaches to enable our future growth. 
Reporting to the Director of Platform Engineering, you will lead a team working alongside product and platform teams from various domains to build and support a platform that can meet their application needs. At Olo, we value outcomes over output and seek a leader who can help us understand the broader needs of our product engineering teams and deliver solutions to meet those needs. You will help develop and align the team's vision, guide their execution, remove impediments to the team's progress, and coach them to develop and grow their skills and impact. You will foster a culture of collaboration, communication, accountability, skill sharing, belonging, mutual respect, and curiosity.
As a servant leader, you will focus on facilitating strong team outcomes, hiring and developing engineering talent, and ensuring that our systems are ready to support emerging business priorities. While your primary focus will not be one of designing and building software, we expect our engineering managers to have a strong software engineering foundation to be able to guide their teams effectively. As a cultural leader, this person should be highly collaborative, able to listen to engineers across the org and design products that they will want to use. This is an ideal opportunity for anyone passionate about DevOps, CI/CD, and building internal tools.

What You'll Be Doing

• Collaborating with product engineering teams to help them leverage our platform and tools on which to run their applications
• Guiding the design and the development of tools for our AWS and Kubernetes based platform
• Monitoring and reviewing engineer’s progress related to development goals
• Collaborating with product, architecture, and engineering groups to build a self-service platform that streamlines application developer productivity and throughput
• Provide transparency and visibility into infrastructure-related projects, allowing our stakeholders to help prioritize and track dependencies and risks before they become blockers
• Provide coaching and counseling via mentoring, one-on-one meetings, …