Engineering Manager, Developer Experience & Site Reliability

We are seeking a highly skilled and experienced Engineering Manager with expertise in Developer Experience (DevEx) and Site Reliability Engineering (SRE) to join our dynamic team. In this role, you will empower and support a team of engineers responsible for optimizing the developer experience by building efficient, reliable, and scalable tools and workflows. You will also guide SRE initiatives to enhance the reliability and performance of our software systems. Your technical expertise, leadership skills, and strategic mindset will be critical in enhancing engineering productivity and delivering highly reliable services.

Responsibilities:

• Lead and support a team of engineers, providing technical guidance, mentorship, and support to foster their growth and maximize their potential.
• Shape the technical vision and strategy for DevEx and SRE practices, ensuring alignment with business goals and objectives.
• Oversee the design and implementation of developer-centric tools, platforms, and workflows to streamline code building, testing, and deployment.
• Collaborate with cross-functional teams to enhance the internal developer experience and accelerate delivery cycles.
• Champion the adoption of continuous integration, continuous delivery (CI/CD), and infrastructure as code (IaC) practices to improve developer efficiency and code quality.
• Establish and monitor system performance, reliability, and availability, driving the adoption of SRE best practices to meet or exceed these targets.
• Facilitate incident management and post-incident analysis efforts, identifying root causes, implementing preventive measures, and driving continuous improvement to minimize downtime and enhance system reliability.
• Collaborate with the data engineering team to ensure adherence to security standards, data privacy regulations, and industry best practices in infrastructure design and operations.
• Stay current with the latest trends and advancements in DevEx, SRE, and infrastructure automation, and advocate for their adoption within the organization.
• Effectively communicate and collaborate with stakeholders at all levels, providing regular updates on project status, risks, and mitigation strategies related to DevEx and SRE initiatives.

Requirements

• Bachelor's degree in computer science, software engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on DevEx and SRE or infrastructure engineering.
• Proven experience in managing and leading engineering teams, fostering collaboration, and driving results.
• Strong technical background in developer tooling, CI/CD pipelines, and infrastructure automation (e.g., Terraform, Ansible).
• Experience with containerization and orchestration (e.g., Docker, Kubernetes) and source control systems (e.g., Git).
• Proficiency in monitoring and observability tools (e.g., Prometheus, Grafana, ELK Stack) for system performance and log analysis.
• In-depth knowledge of SRE methodologies, incident management, and post-incident analysis.
• Familiarity with performance optimization, debugging, and reducing developer toil through automation.
• Strong understanding of security best practices and experience implementing security controls in infrastructure environments.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and propose effective solutions.
• Strong communication and leadership skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

Preferred Qualifications:

•  Master's degree in computer science, software engineering, or a related field.
• Reside within the Detroit, Michigan area or nearby, with the ability to work in a hybrid environment and regularly commute to our Detroit office as needed.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Generous Paid Time Off, Sick, and Holidays
• Family Leave (Maternity, Paternity)
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance

Compensation Range

Compensation may vary depending on skills and experience.

Base Salary: $131,700-$184,100

Diversity, Equity and Inclusion: At Canopy, we're on a mission to end theft from vehicles and revolutionize vehicle security by building cutting-edge technology. We will achieve this by prioritizing individuals and staying attuned to the evolving needs of our people, users, and industry trends. We foster a workplace culture that embraces diversity and authenticity, enabling us to flourish as a team of exceptional individuals working towards a common purpose. We gain a deeper understanding of our users' experiences by continuously improving our skills and expanding our knowledge. A more diverse, equitable, and inclusive Canopy leads to greater innovation and success.

Equal Opportunity:  Canopy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.