Engineer 1, Network Engineering - Test & Turn Up

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for designing, testing and turning up circuits in all regions of the CDV and/or Commercial Services network on the Test & Turn Up team. Resolves all first contact issues and escalations in an organized and timely fashion and escalates issues exceeding scope of expertise in a timely manner, as needed. Troubleshoots and provides resolutions according to established practices and procedures. Provides project management and status updates. Performs routine duties with minimal supervision.

Job Description

** HOURS FOR POSITION: 10:30am to 7pm Monday through Friday **

** Exciting news - This position is Virtual; however, must reside in the North East Division for this position - This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia **

Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.

Qualifications Required:

• Network + certification or equivalent

• Knowledge of Routers and IP Subnet (Networking experience needed)

• Connecting wires to Gateway as example - understanding routers wholistically

• Comcast experience preferred (Comcast Business strongly preferred)

• Strong written and verbal communication skills

Core Responsibilities

• Designs internal circuits and oversees CDV demark to switch. Includes port assignments both in databases and in the physical network elements.
• Tests and turns up new circuits in a production CDV and/or Commercial environment, according to Comcast practices. Follows established practices and procedures.
• Interfaces with commercial customers in regards to commercial product offerings. Troubleshoots issues, providing resolutions according to established practices and procedures.
• Assists in coordinating and resolving service issues with providers and vendors to ensure accurate and timely implementation of new trunk groups and augments to existing trunk groups.
• Escalates …