Engagement Specialist
Remote (Texas, US)
About Us
Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana. Stellar Virtual is committed to going above and beyond for our virtual families.
Our Promise
Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.
Our Mission
Empowering Families. Unleashing Potential.
Our Core Values
Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected to the mission.
Go the Extra Mile (Go): Customer Service is everyone’s job.
Make Your Motion Matter (Make): Prioritize, focus, and support Stellar Virtual goals.
Kids First, Always (Kids): Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.
Respect: Assume positive intent with our students, families, and colleagues.
Create, Collaborate, & Communicate (the Cs): Demonstrate the skills we want our students to learn.
We remember our values with this phrase:
Go Make Kids Respect the Cs!
Our core values promote a culture of identity, safety, and trust. When a company consistently adheres to its values, it builds credibility with employees, customers, partners, and other stakeholders to anchor Stellar Virtual's long-term vision and strategic goals.
Technology Aspect
Stellar Virtual does not currently provide all employees or contractors with the necessary equipment (i.e., computers, internet service, telephone, home office setup, etc.) required for employment. Depending on your position, you may be assigned a company-issued device to use throughout your tenure of employment.
Position Overview
As an Engagement Specialist in Texas, you will be at the forefront of creating a vibrant and connected online learning community. This role encompasses a diverse range of responsibilities, including facilitating student orientations, organizing in-person outings, providing daily helproom support, hosting tutorial sessions, managing clubs, maintaining a "How To" video library, driving students to Meet the Teacher events, and ensuring a robust Social-Emotional Learning (SEL) calendar.
Essential Position Functions
Conduct live and asynchronous student orientation sessions to welcome new students and provide them with essential information about the online learning environment.
Organize and coordinate in-person outings in each region during the Fall and Spring semesters, fostering a sense of community and connection among students.
Host a daily help room from 10 am to 6 pm, providing students with a dedicated space for academic support, answering queries, and offering guidance on various subjects.
Host the Night Tutorial Room every Thursday from 5 pm to 8 pm, providing additional academic support and tutoring for students.
Establish and oversee various student clubs to cater to diverse interests, promoting extracurricular engagement and creating opportunities for social interaction.
Develop and maintain a comprehensive "How To" video library, providing students with resources to navigate the online learning platform and access various tools effectively.
Coordinate and host "Meet the Teacher" events, facilitating communication between students, parents, and teachers to enhance the overall learning experience.
Ensure that Social-Emotional Learning (SEL) activities are integrated into the events calendar, promoting the holistic well-being of students.
Plan and execute pep rallies to boost school spirit and celebrate student achievements, fostering a sense of pride and camaraderie.
Regularly update and distribute the welcome packet to new students, providing them with relevant information and resources for a successful start.
Maintain a "Bad Contact Sheet" to track and address any communication challenges or issues, ensuring effective outreach to students and families.
Develop and manage an engagement calendar, outlining upcoming events, activities, and initiatives to keep students informed and involved.
Required Skills, Knowledge, and Abilities
Proven experience in student engagement, event planning, and community outreach.
Strong organizational and communication skills.
Familiarity with virtual event planning tools and online learning platforms.
Proficiency in Google Workspace (Docs, Sheets, Slides, Drive, Gmail).
Education & Certification Requirements
- A minimum of a high school diploma or equivalent (GED) is required.
- A bachelor's degree in a relevant field is strongly preferred. Significant experience and proven ability in a related position or industry will substitute for a four-year degree.
Equal Employment (EEO) StatementAt Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Stellar Virtual participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States without sponsorship. Apply
Job Profile
Equipment not provided Remote work limited to Texas
Benefits/PerksFlexible learning environment Flexible work environment Opportunity to impact student outcomes Supportive team culture
Tasks- Coordinate meet the teacher events
- Ensure SEL activities
- Facilitate student orientations
- Host tutorial sessions
- Maintain video library
- Manage student clubs
- Organize in-person outings
- Provide daily help room support
Communication Community Engagement Customer service Event Coordination Event Planning Google Workspace Online Learning Support Organization Organizational Social-Emotional Learning Video Production
Experience0 years
EducationBachelor's Bachelor's degree Equivalent High school diploma
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9