Employee Relations Specialist

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission. 

THE OPPORTUNITY:`

The People & Culture team aims to establish ActBlue as a top employer of choice for people who are passionate about empowering small-dollar donors in our country. We attract diverse, talented employees and promote an engaging, inclusive culture where team members develop, thrive, and catalyze positive change.

The Workplace Experience, Employee Relations Specialist is a confidential position that will be an integral member of ActBlue’s People & Culture team and will report to and work closely with the Workplace Experience Director, a senior leader.

In this role, you will aid and facilitate employee relations processes for efficiency and compliance, in service of our organization. You will also be responsible for providing support to the workplace experience function as needed, leading key projects and processes including employee engagement, onboarding, exit interviews, leaves, and investigations.

WHAT YOU WILL DO:

• Serve as the initial contact and liaison for intake and assessment of employee complaints.
• Develop and implement strategies to enhance employee engagement and satisfaction.
• Update and maintain employee handbook as needed, ensuring compliance with union contracts and evolving expectations. 
• Conduct exit interviews to gather feedback and identify areas for improvement.
• Oversee multi-state leave management processes, including FMLA, disability, and other leaves of absence.
• Manage the employee accommodation request process, ensuring compliance with legal requirements and organizational policies.
• Assist managers and employees in navigating performance management by providing guidance and support throughout the process.
• Conduct thorough investigations into employee complaints, ensuring proper documentation and follow-up.
• Develop and enhance employee relations processes for efficiency and compliance.
• …