Employee Relations Manager

About the Team

Our People Team is key to the growth of GOAT Group as the company continues to expand globally. Through our innovative programs and data-driven strategies, the company is committed to building a culture that is inclusive, cooperative and motivating. As a member of this team, you will play an indispensable part in our company's future by matching talent to the right roles as well as cultivating an environment in which all of our employees – across our warehouses, Flight Club retail stores and corporate teams – are able to thrive.

Role Overview

The Manager, Employee Relations will play a critical role in shaping and executing the company’s employee relations strategy, serving as the primary point of contact for all global employee relations matters. This role will collaborate closely with HRBPs, Legal, and business leaders to address complex issues with the highest level of confidentiality, compliance, and professionalism. Reporting to the Senior Director, HRBPs and Employee Relations, this position is pivotal in fostering a fair, inclusive, and compliant workplace culture across GOAT Group.

In this role, you will:

• Build process for the newly created Employee Relations function including designing the strategic roadmap, training, and adoption in partnership with People, HRBPs, and the legal team.
• Conduct impartial investigations with defined process and within reasonable SLA
• Establish and maintain a deep understanding of labor laws and employee relations practices across various regions and countries where GOAT group has employees to ensure compliance with legal and regulatory requirements.
• Partner with regional HRBPs and legal resources to address country-specific employ relations challenges and ensure alignment with local labor laws.
• Ensure that the employee relations practices are consistent, fair, and aligned with company values and culture across all global locations.
• Lead the resolution of complex employee relations issues, including internal investigations of misconduct, harassment, discrimination, etc., and provide recommendations to the HR Business Partner and Legal regarding the next steps.
• Provide expert guidance and support to HR Business Partners, management, and other stakeholders regarding employee relations issues.
• Maintain accurate record-keeping of all complaints, investigations, and outcomes following legal document retention guidelines.

We are looking for:

• 5+ years of experience in employee relations and internal investigations in legal, HR, audit, or risk management roles, global experience a plus.
• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; equivalent years of relevant work experience will be considered in place of a degree
• Proven track record in conducting and managing complex, sensitive investigations, including root cause analysis, documentation, and remediation strategies.
• Project management experience in reimagining or roll out of new employee relations initiatives
• Strong understanding of global employment laws, compliance requirements, and cultural norms preferred, and/or the ability to expand expertise into required regions within the
  year in the role.
• Excellent judgment and discretion in handling highly confidential and sensitive matter with the ability to balance risk and business needs.
• Proven ability to partner effectively with HR, Legal, compliance, and business leaders to resolve employee relations issues.
• Demonstrated success in influencing stakeholders at all levels of the organization to drive aligned solutions.
• Proficient in analyzing complex issues and presenting data-driven recommendations that align with business goals.

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.