Emotional Wellbeing Practitioner II (Children and Young People)

Role Title: Emotional Wellbeing Practitioner - Children and Young People

Reports to: Team Manager

Location: Remote - Must be UK based

Full-time up to 35 hours per week

Part-time minimum 26 hours per week 

End Date: 16/12/24

*This position is fully remote and our working hours are between 12.00pm to 10pm and Saturday working 5.00pm to 10.00pm*

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

Role Objective 

To offer digital emotional wellbeing support to children and young people, and to moderate service user content to ensure the online community is a safe and confidential environment 

Main Responsibilities:

Offering digital emotional wellbeing support to CYP

• Providing text-based online support and advice to children and young people
• Assessing and management of risks and needs of each person you speak to 
• Appropriately signposting and referring

Moderation of service user submitted content, journals and goals

• Moderating service user submitted content following policies and procedures
• Assessing and initial risk management of content, journals and goals
• Performing all duties in line with relevant compliance,safeguarding, legal requirements and internal policies.

Clinical Administration

• Maintain accurate case notes and records using Kooth systems and processes
• Maintain accurate information about shift duties and activity via the rota system.
• Liaise with other professionals around safeguarding issues and concerns.

Attending clinical and management supervision and meetings

• Attend and effectively contribute to clinical supervision and other clinical support 
• Commit to our mandatory in-house training and continuing professional development.
• Attend and effectively contribute to team meetings and organisational meetings. 
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

Requirements

Essential

• Degree in a relevant subject such as youth work, social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification
• Or qualified by experience with significant demonstrable professional training in Mental Health support and engaging people around …