Emergency Department Patient Access Supervisor

Overview

Now hiring a Supervisor-Patient Access!

Presbyterian is seeking a Patient Access Supervisor that will have the responsibility of the operations and functions of the Patient Access areas. Responsible for Patient Access staff and completion of admission, registration and pre-registration functions to include insurance verification for PHS. Responsible for monitoring productivity, compliance and staffing for multiple registration points

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Varied Days and Hours
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
• Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

Preferred Qualifications:

• Available to assist staff and/or cover/shift coverage during weekend; leadership team currently rotates weekend coverage.
• Emergency Department is open 24/7; Supervisor will need to support staff Monday-Friday and rotating weekend coverage when needed.

Qualifications

• High School Diploma, prefer some college
• 2 years of experience in related field required; with 1 year in a Supervisory capacity preferred
• Critical thinking and attention to detail.
• Effectively interact with customers to understand their needs and explain data
• Microsoft Office
• Organizational Skills
• Deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions.
• Communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
• Work under limited supervision, self-manage work time and projects, resolve issues with minimal assistance.
• Written communication
• Be flexible with hours, as staffing of 24/7 units may require flexibility

Responsibilities

• Selects and assigns department staff.
• Ensures new hires and staff are appropriate trained to perform the …