Education Specialist - Instructional Designer / Course Developer

Toronto, ON, Canada

Company Description

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

de Souza Institute is part of the Professional Development portfolio at the University Health Network. We offer health care professionals online courses to enhance expertise to provide the best possible cancer and palliative care. The courses provide advanced knowledge and expertise to handle every situation including managing a reaction to chemotherapy medication, managing anxiety and fears, and managing pain and other symptoms.

We are a small, dynamic and innovative team working to deliver healthcare education across Ontario and Canada and making a difference in patient care.

Job Description

Union: Non-Union
Site: Toronto General Hospital
Department: de Souza Institute is part of the Professional Development
Reports to: Director, Information Management
Hours: 37.5 hours per week
Salary: $35.83- $44.79 per hour
Status: Temporary Full-Time
Closing Date: June 28, 2024

As an Instructional Designer/ Developer, you will contribute to de Souza Institute's elearning programs by collaborating with educators and course development team members to design and write storyboards, design documents, and develop elearning courses as required.

The successful candidate will be comfortable in collaborating with team members to create, design, and produce effective visual presentations for blended and online learning experiences using graphics, animations, artwork and photos.


  • Under minimal supervision, design and develop interactive online training programs
  • Design web-based courses that effectively and creatively use technology to meet educational and business goals
  • Develop, test, and debug modules so that they work without defects
  • Analyze existing instructional materials to identify potential areas for design modification using new technologies
  • Participate in planning and design meetings with educators and other staff
  • Estimate workflow and meet deadlines
  • Participate in establishing course development schedules


  • 2+ years practical experience in developing online/multimedia courses
  • 2+ years practical experience in designing online learning solutions, grounded in adult learning principles
  • Experience with 3rd party course authoring tools (e.g., Storyline, Lectora, Captivate) for developing online courses
  • Experience with Adobe suite of graphic designing tools (e.g., Photoshop, Illustrator)
  • Knowledge of Learning Management Systems (e.g. Moodle, Brightspace, Canvas)
  • Demonstrated ability to design creative, interactive online-courses
  • Strong creativity to develop innovative approaches to create new learning experiences
  • Ability to work independently and demonstrated skills in working within a team under strict, tight timelines, demonstrating a high degree of self-direction, initiative and motivation
  • Superior interpersonal, communications and computer skills and the ability to work with people from a variety of different groups
  • Post secondary degree in training / education or web development
  • Plain Language writing experience an asset

This is a fully remote position with lots of flexibility, working with a tight-knit and agile team that has an amazing culture and extremely low turnover. All necessary computer equipment will be provided

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.


Job Profile


North America




Adobe Suite Graphic Design Instructional Design Learning Management Systems Online Course Development Storyboarding

  • Analyze existing instructional materials for design modifications
  • Design and develop interactive online training programs
  • Develop web-based courses
  • Estimate workflow and meet deadlines
  • Participate in planning and design meetings

2+ years


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