Education Coach

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Kaplan Education Coach position is designed to be a third-party provider and assist employees at companies with which Kaplan is in contractual relationships, provide a formalized supportive conversation and guide them to different educational paths. This role will advise employees into specific programs and identify skills and educational gaps and match them to opportunities at partnering educational resources.

Primary Responsibilities

• Conduct success and career coaching to employees of companies in which Kaplan is a third-party provider.

• Assist in developing the framework for career/college decision-making related to career goals.

• Establish and build relationships with employees and ensure they can achieve educational objectives.

• Invoke safety for students during coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs.

• Maintain consistent contact with assigned students by scheduling coaching sessions to deliver personalized, motivating, and actionable coaching consistent with KNA’s coaching curriculum.

• Work with students to identify and overcome the obstacles that may prevent them from succeeding.

• Consistently collect, record, and interpret student data to guide coaching conversations.

• Provide perspective on college life and act as a facilitator, guiding students to the appropriate campus resources and helping them understand the commitment necessary to succeed.

• Communication with students will occur through voice, email, or other virtual face-to-face platforms either singularly or simultaneously. 

• Other support and coaching responsibilities as assigned.

Minimum Requirements

• Bachelor's Degree in Psychology, Social work, Counseling or any other field 

• 2+ years relevant experience in Career/Education coaching

• Skilled with MS Office Suite, Zoom, Google products

Skills

• Excellent communication skills

• Ability to empathize with students

• Ability to consider approved resources to develop a student career plan

• Organizational skills

• Respect for confidentiality and professional boundaries

Personal Attributes

• Active listening and counseling

• Ability to multi-task effectively 

• Resilience, patience, and humility

• A non-judgemental approach

• A genuine interest in others

We offer a competitive benefits package including:

Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!

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#LI-Remote

For full-time positions, Kaplan has two Salary Grades, this position is a position is a Salary Grade A: $31,200 to $78,600. Actual compensation for this role is determined by several factors including but not limited to job level, candidate's skills, experience, and education, among other factors determined by the business.

Location

Additional Locations 

Employee Type

Job Functional Area 

Business Unit

At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards.  All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible.   And we have a comprehensive benefits package, learn more about our benefits here.

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.