eDiscovery Project Manager

UnitedLex is seeking an experienced eDiscovery Project Manager to support our litigation and corporate client engagements throughout the US. This PM will be responsible for successfully delivering end-to-end client services in a fast-paced, secure environment.

This is a remote position, and we welcome applicants from throughout the United States. See "About Us" for more information about our corporate philosophy, perks, and benefits!

Role Expectations

• Lead and support all project management activities as part of a dedicated team supporting a top tiered law firm, successfully delivering end-to-end client services in a fast-paced environment.
• Intelligently discuss and consult with case teams regarding collections, data processing, data hosting, review services, and productions. Coordinates calls with appropriate experts as needed, including collections teams, document review managers, consultants, etc. Drives revenue by introducing services and teams to solve critical client needs.
• Facilitates client and counsel calls with confidence to instill trust in UnitedLex processes, recommendations, and deliverables. Proactively contacts case team to best serve client needs and to develop relationships for future work. Provides transparent and consistent communication regarding the status of each case to include scope changes, cost changes, delays, risks, and more.
• Responds to email within 30 minutes during business outs and within 1 hour outside of reasonable business hours.
• Maintains constant awareness of the activity on assigned cases and proactively prepares other teams for incoming work.
• Partners with the Document Review Manager to provide consolidated, consistent budgeting and reporting. Ensures communication is collaborative and is oriented towards the client needs, not internal team.
• Prepares a project intake document and runs intake call with a case team, including but not limited to the explicit determination of timeline, budget, case team members, production, and review requirements.
• Maintains the project tracker in a state that reflects the current status of the processing work, hosted database, and overall project. Maintains the KM, if applicable, for all current and historical matters.
• Performs production anomaly checks of documents to be produced, including but not limited to, conflict coding, redactions, privilege, and family breaks. Completes final production deliverable QC and ensures that at least two levels of QC have been performed and documented.
• Analyzes active cases, works with Program Director (PD) and other Project Managers to assign a back-up during an absence, and communicates coverage plans to client prior to leaving the office.
• Mentors and …