EDI Support Specialist
California - Remote Office
Duties and Responsibilities:
Manage the EDI Support Team Inbox.
Ensure that required documents and details for new feeds are provided and then assign out to the EDI Developer team.
Serve as an expert consultant on EDI team processes.
Liaise between sales, implementation, and finance departments on behalf of EDI team.
Coordinate and follow up on projects to completion.
Provide project support to the EDI development team when necessary.
Participate in kick-off calls with carriers and clients when needed.
Conduct EDI feed rollovers and modifications.
Process feed cancellations.
Competencies:
Strong organization, oral and written communication skills required.
Must be able to enforce deadlines both internally and externally while providing professional and unwavering customer service.
Demonstrated ability to work with minimal supervision and administer multiple projects and deadlines simultaneously required.
Proficient understanding of the following preferred: flat (fixed) files, ANSI 834 files, .csv files, HIPAA Standards, Companion guides and Account Structure documents.
Knowledge of EDI concepts – including File Transfer Protocols, PGP Encryption and Transmission methods, File testing methods, Data Reconciliation processes.
Proficient computer skills including Google and Microsoft applications (f.e. - Word, Excel, and G-mail) .
Basic understanding of coding language and functions is preferred
Possess analytical and problem solving skills with attention to detail required.
Technically savvy with an eagerness to learn.
Qualifications:
Education and/or Experience - College degree desired and two to three years of related experience and/or training; or equivalent combination of education and experience in project coordination.
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Remote Office
Benefits/PerksDental Insurance Disability Insurance Flexible Spending Accounts Health insurance Health savings account Life Insurance Paid Time Off Retirement savings Retirement savings plan Tuition reimbursement Vision Insurance
Tasks- Coordinate projects
Analytical Attention to detail CSV Data reconciliation EDI Encryption Gmail Google applications HIPAA standards Microsoft Excel Microsoft Word Problem-solving Project Coordination Sales
Experience2-3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9