eCW Technical Expert

Job Title: eCW Technical Expert
Salary Range: $25.00-$28.00 per hour 

Competitive Benefits & Compensation

TO APPLY: To help us better understand your work style and potential fit within our team, we invite you to complete a Culture Index survey: https://go.cultureindex.com/p/zufjLx1MlSqbzeYGz 

MedMan is seeking a dynamic eCW Rock Star driven to enhance systems and processes. This role will focus on diving into a medical clinic's EMR (eCW) to uncover opportunities for improvement, evaluating current processes, recommending enhancements, and training team members on these improvements.

Key Responsibilities:

• Lead project-based work focused on EMR cleanup and system/process improvements.
• Serve as the eClinicalWorks (eCW) expert resource for the billing team and clients, providing support and troubleshooting.
• Conduct training sessions on eCW processes and best practices for staff and clients.
• Oversee eCW setup and onboarding of new clients, ensuring seamless integration and functionality.

Skills & Qualifications

• Familiarity with CPT and ICD-10 coding 
• Competent use of computer systems, software, and 10 key calculators 
• Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections 
• Skills in organizing and reporting data that is accurate, complete, and accessible to other employees
• Portrays a calm manner and patience working with either patients, providers or insurers during the billing process 
• Excellent customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. 
• Displays professionalism in their demeanor and in their communication – verbally and written 
• Demonstrates the ability to handle a fast-paced environment by portraying strong multi-tasking skills
• Demonstrates the ability to prioritize tasks/responsibilities and complete duties within the allotted time.
• Willing to seek out new methods and principles and be willing to incorporate them into existing practices.
• Strong attention to detail and organizational skills  
• Provides consistency and timeliness in attendance 
• Willingness to be cross trained in different tasks

Experience Requirements:

• High school diploma
• Two years’ experience in a medical practice billing
• Proficiency in MS Office
• eCW experience required

As an employee of MedMan, your effectiveness is magnified by instantly becoming a part of an established infrastructure of experienced medical practice professionals driven to intentionally and aggressively transfer information to improve one another’s performance. With a 47-year history, MedMan is the oldest medical group management company in America.

Experince in eCW