Ecommerce Operations Manager

Hi, I'm Shane, the founder of Strive Innovation, an Amazon and e-commerce enterprise dedicated to health and wellness . products. We're broadening our reach into dynamic and competitive niches. We sell on Amazon and operate a direct-to-consumer Shopify store, with plans to expand into marketplaces such as Walmart and TikTok.

Our team is small, but we're powerful, with team members based in the Philippines and Ireland. 

Our primary goal is to scale our business while delivering top-quality products that genuinely impact our customers’ lives.

We hold dedication, resourcefulness, and a healthy dose of common sense in high regard. If you share our passion for e-commerce and the desire to grow with us, you'll discover a welcoming environment here.

We’re looking for an Ecommerce Operations Manager who is organized, proactive and thrives in managing complex operations. Your role will be pivotal in helping me focus on growth strategies by ensuring our operations run seamlessly and efficiently.

In this role, you will:

📊 Track daily KPIs critical for business decisions and efficiency

🛠️ Review and resolve Amazon cases

👥 Manage freelancers and virtual assistants for projects like website development and content creation

🧾 Pull reports, record and verify invoices, and assist with financial tasks

📞 Communicate with manufacturers and ensure smooth operations

📈 Monitor and analyze marketing performance, implementing strategies with the team

🌍 Support expansion efforts into new marketplaces like Walmart and TikTok

🛠️ Solve problems and handle ad hoc tasks as needed

We’re looking for someone who is resourceful, driven and thrives in a fast-paced environment. You should be dedicated, trustworthy, and possess a growth mindset, always looking for ways to improve and expand your skill set.

Working Hours ⏰: 

This is a full-time role, with working hours from 9:00 AM to 5:00 PM GMT, with the flexibility to start at 8:00 AM or finish at 4:00 PM GMT.

Requirements

To excel in this role, you need to have: 

✅ Previous experience as Head of E-commerce Operations or similar role.

✅ Expertise with Amazon Seller Central, Amazon Listings and Shopify platforms.

✅ Experience in Project Management.

✅ Strong organizational skills with a focus on cost efficiency, ROI, and margins

Brownie Points for:

⭐ Experience in product development

⭐ In-depth knowledge of PPC or media buying

Benefits

What’s in it for you?

💰Salary :  $3250–$3750 per month*

⏰ Full-time and fully remote

🏖️ 20 days of Paid Holiday Annually

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Strive Innovation to help them find their new team member. 

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of Strive Innovation’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of Strive Innovation applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. 

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq