EAP Adviceline Counsellor

EAP Advice Line Counsellor

Salary/Rates:

£29,500 [Pro-Rata / Under-250 Clinical Hrs]
£30,500 [Pro Rata / 250+ Clinical Hrs]

Hours: Upto 31.5hrs (Flexible depending on preference)

Home/Remote Working: 4 days/shifts per week (one in four Saturdays) on rotation with mixed shifts available covering the hours between 8am to 9pm

This is an exciting role for a BACP/UKCP registered counsellor to join our team of multitasking Advice Line Telephone Counsellors at CiC.

What you'll be doing as an EAP Advice Line Counsellor:

• Provide counselling support to our customers employees
• Answering calls from staff at our customer organisations & respond to their enquiries by assessing their needs & identifying the appropriate next steps
• Referring individuals to counselling & other support services, such as legal advice or financial support
• Deliver in-house counselling sessions; some cases are delivered within the frame of Solution Focused Brief Therapy (SFBT), others, depending on the counsellors’ qualifications, are more complex EMDR or CBT with a trauma focus.
• Creating and updating Client records after each correspondence
• Signposting to other support available via our network

Must haves to be part of our EAP Advice Line Team:

• Recognised Counselling qualification
• BACP/UKCP registration
• Experience of counselling different sectors of clients in society

Ideally, we are looking for participants with 250 post-qualification clinical hours and prior EAP experience.

However, most importantly we are looking for counsellors with a passion to make lives better and do a difference every day!

At CiC Wellbeing, we’ve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to purchase extra holiday
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance / Life assurance
• Up to two days each year dedicated to Community Giving (Volunteering)
• Eyecare vouchers with help to purchase new glasses
• Cycle to Work scheme
• Travel Season ticket loan
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

Why Join Us?

At CiC, we enable a dynamic and ambitious environment where your ideas matter. You'll have the autonomy to drive performance and shape our services, contributing to our growth …