Due Diligence Agent - Platform

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform. You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand Due Diligence risk exposure and mitigation strategies.

Under KYC's newest Platform Pillar team called 'Platform Due Diligence', your mission is to support Wise due diligence needs for our Customers of Wise's Platform Partnership initiative according to Wise’s internal risk-based approach, appetite, and policy.  

Your mission:

You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise Partners who utilize Wise's platform/API services.

• Ensuring that we offer an excellent due diligence support and onboarding experience specialized attention for platform end-customers
• Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers
• Identifying, gathering data to supporting and escalating product issues (bugs)
• Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring)
• Working with other Due Diligence teams to expand Platform DD coverage to all necessary regions
• Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies
• Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events
• Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate
• Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders
• Keeping up to date with updates and changes in Wise’s internal risk-based approach to …