DocuSign Platform Owner

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

It is the responsibility of the DocuSign Platform Owner to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. This position is responsible for, but not limited to, managing, coaching, and motivating a team of highly skilled individuals in a fast paced, multi-faceted workplace; deliver quality results to all areas of the Bank within established time frames. Oversee various projects and initiatives. Must be able to foster a collaborative environment among all departments in the bank and can take conceptual ideas and turn them into tangible results using the DocuSign Platform.

This includes ownership of the implementation and configuration of the DocuSign platform and processes, as well as its ongoing support, maintenance, and improvements. This role collaborates and coordinates with other team members and external Business Partners, who own workflow and processes or modules, to create a unified platform

ESSENTIAL FUNCTIONS

Responsible for managing and leading the team in charge of DocuSign platform administration

• Act as the business lead and owner of the IT Service Management program and related functions.
• Responsible for DocuSign project timelines and delivery along with assigned project manager. Understand the business context and how to translate business and functional requirements into a sustainable DocuSign implementation
• Provide insight and expertise into the DocuSign platform capabilities and vendor product roadmap
• Work with DocuSign team and business units to identify opportunities where the DocuSign application can create streamlining, efficiency and automation.
• Critically evaluate business unit requirements, Strategic vision of the platform to develop design concepts.
• Support the department strategy by developing tactics that drive discovery and analysis within the project lifecycle. Administer and monitor the development and functionality of the DocuSign application.
• Effectively communicate insights and plans to cross-functional team members and management
• Monitor health, usage, and overall compliance of DocuSign
• Work with team members and business lines to identify and refine business requirements and workflows
• Maintain documentation of processes supported, to include standards and procedures.
• Adhere to existing …