Director, Strategic Initiatives and Programs
Remote
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The Director, Strategic Initiatives and Programs is responsible for driving strategic, cross-functional projects and programs that deliver toward key company objectives. Beyond leading initiatives, this individual will also lead a project delivery / PMO team and expand its impact across the company. This role plays a crucial role within the CIO organization, reporting directly to Andreas Heid, the CIO. The team currently consists of 3 members.
Responsibilities
- Identify and drive key strategic, cross-functional projects to deliver against critical business objectives such as Scale and Growth; examples: business process resilience, automation & AI strategy, margin projects
- Continuously identify opportunities in the business and pitch new initiatives with a business case approach
- Understand the business, systems and operational processes to be able to guide and support initiatives with appropriate context
- Comprehensively understand program and technical risks, generate mitigation plans, and drive the closure of risks in collaboration with cross-functional teams
- Create communication campaigns that help socialize and gain consensus for initiatives
- Refine and drive enterprise-wide impact of program management overall, e.g. tools, processes, best practices, metrics / dashboards, cross-functional prioritization & roadmapping framework
- Lead CIO organization’s project / program management team
Required Qualifications
- 10+ years of experience driving cross-functional initiatives, with a good share of that in the technology space
- Top management consulting background with proven track record of launching and running complex projects and programs in a cross-functional environment
- Experience in both startups and mid-sized+ enterprises
- Strong ownership mentality, measurement-driven for proven business impact
- Ability to influence all levels of the organization and to drive to decisions in a complex environment
- Capability to determine priorities and juggle multiple demands while advancing key deliverables
- Data-driven decision maker with diplomatic yet direct problem-solving skills
- Entrepreneurial core; ability to innovate, think in unexpected ways, and solve problems creatively
- Excellent communication skills
- Bias for action
Preferred Qualifications:
- Experience with large system integration projects and with process engineering is a plus
- Experience building PMO organizations in cross-functional enterprises is a plus
Physical/Cognitive Requirements
- Prompt and regular attendance at assigned work location.
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, …
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Benefits/PerksBenefits Compassionate Leave Comprehensive benefits Equity Generous paid time off Healthcare Paid Time Off
Tasks- Drive strategic projects
- Identify business opportunities
- Manage risks
Advocacy AI Automation Behavioral health Care Navigation Collaboration Communication Cross-functional Collaboration Data-driven decision making Engineering Healthcare In-person care Leadership Management Organizational Primary Care Problem-solving Process Engineering Program Management Project Management Risk Management Specialty care Strategic initiatives Strategy Team Collaboration Technology Telemedicine Training Urgent care Virtual care
Experience10 years
Education
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