Director, Safety Programs

At HopSkipDrive, our goal is to create opportunity for all through mobility. 

We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country. 

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Who We Are

Our Trust and Safety team ensures that we are making data-driven decisions that prioritize safety and is responsible for constantly raising the bar for the safety of all users of our marketplace. You will support the business in the following ways:

• Become the business owner for HopSkipDrive’s safety programs, with a mandate to improve our safety program and continued support of our best-in-class safety culture
• Establish a solid understanding of our users and empathy for their needs, as well as expertise in the detailed workings of our marketplace. You’ll understand the unique needs and requirements of both sides of the marketplace
• Work with cross-functional stakeholders to establish shared goals and a prioritized roadmap of ideas for achieving them. This role will influence product, process, and people; you will take a holistic view and seek improvement where it’s most impactful.
• Research, including but not limited to industry best practices, best-in-class vendors or solutions, and robust data analysis 
• Focus on stakeholder engagement, managing and completing sophisticated projects and programs, leading cross-functional teamwork, driving regional alignment, and improving processes through data analytics, organization, and teamwork

Who You Are

You are creative and analytical and know how to influence cross-functional partners to embrace change and continuous improvement. You know how to operationalize initiatives at scale and can adapt to ever-changing business needs. You are results-oriented, data-driven and hands-on. You are passionate about safety and are never happy with the status quo. You’re always ready with ideas for the next iteration and …