Director, Revenue Operations & Strategy

United States, Canada

Redpanda Data Remote-first

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Published 7 months ago

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We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data.

Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We’re evolving streaming beyond the Apache Kafka® protocol into a unified “engine of record” that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.

About the Role:

We're looking for an experienced Director, Revenue Operations & Strategy to help support the Field Sales organization by optimizing critical business processes, productivity tools, and ensuring consistently as we scale our Field Teams. This requires collaboration with cross-functional departments and leveraging systems for related business processes. The candidate must be a strong leader, extremely well organized, analytical, detailed-oriented, quality minded and help champion the Field Teams. This is a great opportunity to create scalable processes to support a fast growing company where your responsibilities will increase exponentially with your ability. The role will support the vision of Redpanda’s sales leadership team and will report to our VP of Field Operations.

You Will:

Develop and execute a Global Revenue Operations by collaborating with Sales Leadership and GTM teams by driving key strategic initiatives
Optimize sales processes and programs as it relates to Quote-to-Cash, Deal Desk, Forecasting, Commissions, Analytics and GTM Strategy
Develop an operational cadence for Revenue Operations and Field Teams
Proactively monitor and maintain high levels of quality, accuracy, and process consistency across the Field organization
Develop strategies to optimize SFDC, other SaaS tools and data across all business units
Develops key performance metrics, dashboards and reports that help the GTM organization focus on performance drivers and results
Partner with Finance to drive fiscal planning, budgeting, business KPIs and process alignment
Collaborate with Marketing to ensure proper lead management processes, metrics and policies
Partner and implement knowledge management strategies to continuously increase product knowledge across all GTM teams
Be a trusted advisor to Field Sales and GTM Leadership

Key Areas of Focus & Collaboration:

PROCESS: