Director, Quality

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

Remotely based and reporting into the SVP of Pharmacy Safety, Quality and Compliance, the Director, Quality will be responsible for developing, implementing, evaluating, and maintaining the site Quality systems and leadership of the site’s Quality Assurance & Control systems.  They will ensure the organization’s internally compounded products meet the quality, integrity, and efficacy standards set by the organization.   They are a member of the site leadership who, in partnership with Operations leadership, will champion the creation of a Quality culture which embodies Quality by Design and Continuous Improvement expectations.  Directs all Quality aspects of the company’s compounding sites.  Interfaces with other leadership team members to help set policy and guide adherence to them as well as any applicable state and federal standards from boards of pharmacy, USP, and FDA.  Responsible for the decision on approval and release of all compounded products. Organizational responsibilities include site Quality Assurance, Quality Control documentation, and regulatory inspection activities.  Additional responsibilities include managing the Quality department budget, hiring and development of Quality personnel, performing employee appraisals/competency evaluations and management of the Quality organization.

You Will:

• Implements policies and procedures to ensure that these are in compliance with the appropriate statutes and regulations and ensures that regulatory reporting requirements are met. 
• Provides expertise and guidance in interpreting USP and FDA regulations, agency guidelines and internal policies to assure compliance. 
• Ensure quality system performance is measured and routinely reported to the executive management. 
• Assist in escorting and providing information to …