Director Quality Assurance - Remote - United States

WHO WE ARE  

Zeta Global (NYSE: ZETA) is the Data-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. 

THE ROLE

Zeta Marketing Platform (ZMP) is a machine learning/AI powered customer acquisition and CRM multi-tenant platform. The Sr backend developer will work on server-side APIs and services that enable a highly distributed event pipeline and a stack that gets tens of thousands of messages per second.

The Head of Quality Assurance (QA) will lead the organization’s effort in defining and implementing cutting-edge quality assurance practices and policies, with a strong emphasis on the integration and utilization of generative AI technologies. This role is crucial in steering the QA function towards modern, automated, and efficient processes that support agile and continuous delivery models, enhancing product reliability and customer satisfaction.

Requirements:

• Proven track record in leading QA strategy, including the integration of generative AI to automate and optimize testing processes.
• Minimum 10 years of experience in QA within a modern development environment, demonstrating progressive responsibility.
• At least 5 years of experience in managing a high-performing senior …