Director, Product Management
Remote - United States
Company Overview
At Zuora, we do Modern Business. Weâre helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. Itâs an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the worldâs most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
The Product Organization team defines and implements the product vision, strategy and roadmap across Zuoraâs Billing, Revenue and Platform suite. The team is made up of Product Managers, Product Strategists, Product Designers, Product Researchers and Functional Architects to drive the product direction, customer experience, pricing and packaging. The team works closely with many parts of the organization, from Sales to Marketing, Global Services, Finance, and more.
The Product Management team at Zuora are in the frontlines, intimately working with Zuora customers and users to identify product opportunities, functional requirements and business processes. Product Managers translate this data into product strategy, roadmap and detailed requirements that are hyper focused on business impact and customer value. Product Managers evangelize with internal and external stakeholders for buy-in and partner with engineering to bring their product to life. Additionally, Product Managers will ensure success of their product by working with their Product Marketing counterparts to drive pricing strategy, product positioning, promotional planning, product launches and product adoption strategies.
To be successful in this role, you need to demonstrate a sincere passion for building complex products that customers love in the Enterprise Billing and Subscriber Management Space. On the Zuora product team:
- We obsess about user experience, and our customers represent small startups to Fortune 50 enterprises.
- We are deeply involved in driving product design, from both an API and UI/UX perspective.
- We strive for customer intimacy and meet with our customers regularly to review user experience and design and to ensure we are meeting customersâ needs and solving customer problems.
- We deliver mission critical solutions, so we have to think about scale, performance, compatibility and extensive downstream impacts.
- We lead product innovation from initial strategy through delivery and customer adoption.
What youâll achieve:
- Own âŚ
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Company equity Competitive compensation Corporate bonus program Performance rewards Retirement programs
Tasks- Analyze user data
- Continuous Improvement
- Develop product roadmap
- Own product lifecycle
Agile methodologies API Communication CPQ Customer Relationship Management Data analysis Feature Delivery Integration Market Analysis Product Launches Product Management Product Marketing Roadmap Development SaaS Sales Salesforce UI/UX User Experience User Interface Design Zuora
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9