Director Product Innovation

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
 

Job Summary:

The Director of Product Innovation develops a solution strategy that fulfills our purpose, aligns with our strategic intent, and creates compelling value for customers. They are responsible for directing individuals and product teams involved in the ideation, evaluation, design, development, commercialization, and delivery of a specific product or group of products (solutions).

The incumbent formulates and executes long-term plans for pricing, packaging, and positioning, revenue generation, and cost/profit control. The Director of Product Innovation promotes the use of new technologies, standards, and industry-leading trends. As a critical team leader, they collaborate across the organization and with customers to strategically execute against the portfolio goals.

Responsibilities:

• Develop and maintain a business plan and strategy for the Electronic Prior Authorization solutions portfolio. Ensure the overall success of their products/product lines within the context of the Surescripts product portfolio by maximizing value for customers and optimizing the user experience.

• Lead market research, sizing, and competitive activity to drive critical input into the solution strategy, business model, and go-to-market strategy to maximize financial success and strategic value. 

• Support business cases, innovations, and value propositions for new solutions to extend the solution portfolio.

• Present and facilitate executive-level sessions on Product strategies with the Executive Team with well-prepared, concise, and clear content.

• Maintain all operational aspects of assigned product line(s), including continuous improvement to ensure accuracy, resolution of errors, implementation of product fixes, and driving enhancements.

• Collaborate with Product Platform and Network Technology & Operations teams to Identify new growth areas, new technology, and emerging product opportunities.  Develop product differentiation and user satisfaction by utilizing user-experience research and design processes.

• Develop and manage relationships with key technology partners.  Ensure on-time delivery of new products and required enhancements of existing products in the specific product line.

• Work with third party standards organizations to define standards and create an internal strategy and approach to standards adoption within the product line.

• Partner closely with Sales and Segment Marketing to establish go-to-market strategies.

• Foster a team culture of innovation and a growth mindset.

• Develop and evaluate personnel to ensure the efficient operation of the function and growth of future talent.

Qualifications:

Basic Requirements:

• Bachelor’s degree or equivalent experience

• 10+ years of experience in related, progressive roles

• 8+ years of experience in product strategy, product definition, product management and product launch

• 3+ years of experience directly managing or supporting the management of P&L/profit contribution for a product line

• 3+ years of experience in healthcare or a field related to the business – data networks, transaction processing systems or information products

• 5+ years of people management experience or experience in roles showing progressive leadership.

Preferred Qualifications:

• Experience in Electronic Prior Authorization for pharmacy benefits in specialty pharmacies, life sciences, and/or providers.

• Experience in technical product development

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
 

What You’re Like 

Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, innovating unmatched solutions that solve some of the largest challenges in healthcare today, not just for our customers’ benefit, but for patients and the people who care for them across the country.
 

What We’re Like

Ours is a diverse team of leaders who execute customer-obsessed business strategy. If we had to choose just one thing that we all have in common, it’s curiosity. Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements. We know what it takes to get new products to market.
 

What the Work is Like

This work has far-reaching impact, affecting healthcare nationwide. Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers’ unmet needs throughout the product life cycle.
 

Why Wait? Apply Now

We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
 

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $207,700 - $253,900 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
 

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical​​​ condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

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