Director, People Operations

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The team

We are searching for a Director, People Operations who is dedicated to leading and driving the development of a world class, collaborative, analytical and people centric HR operations team.

The People Operations team’s focus is providing exceptional service, experiences and solutions to our Krakenites through Service Desk, our General HR team and Onboarding team. As Kraken continues to expand Internationally, the team is leading efforts on our global workforce strategy in line with growth plans and business needs.

This is an exciting time to join Kraken and directly contribute as we enter a unique period of growth.

The opportunity

• Lead of team of exceptional KX Operations talent 

• Serve as a strategic advisor to senior leadership on global HR operations and provide regular updates on key initiatives and KPI metrics

• Analyze, propose, drive, and iterate on our global workforce strategy in line with Company priorities 

• Own, enhance, and manage a best in class team to deliver exceptional customer service, experiences and support to all Krakenites via our HR Service Desk, HR Generalist teams and onboarding team

• Establish and maintain processes and practices that adhere to globally compliant standards in how we operate 

• Develop procedures …