Director of Registrar

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.  Apply here for your next career!

Academy of Art University is an experienced Director of Registrar to ensure adherence to applicable state and federal regulations by maintaining knowledge of the requirements and by performing routine process and procedure audits. The Director of Registrar will manage, mentor and train staff and ensure all performance expectations are met. while directing operation of the Office of the Registrar to ensure processes, procedures, and goals align with the mission and vision of the Academy and remain in compliance with applicable regulations . If you have higher education experience within a Registrars office and can effectively mange the following responsibilities, apply immediately!

Responsibilities include:

• Ensure adherence to applicable state and federal regulations by maintaining knowledge of the requirements and by performing routine process and procedure audits.
• Oversee the development and maintenance of department staff training, resources and support materials to ensure they are comprehensive and accurate.
• Implement changes to staffing, resources, processes, and procedures as necessary and approved by the EVP of Financial Aid & Compliance and/or President.
• Ensure student support and interdepartmental processes and procedures are effective, transparent, and customer-focused; and that they leverage technology when possible.
• Analyze and report on productivity, customer service levels and trends, and provide recommendations to the EVP of Financial Aid & Compliance to ensure efficiency and effectiveness of the department.
• Proactively seek out industry-related reports, trends, and best practices in order to ensure the department keeps pace with industry changes and technology.
• Oversee all external requests for data to ensure the information provided is complete, accurate and compliant.
• Manage department resources and budget to ensure appropriate allocations.
• Schedule and maintain Office of the Registrar Academic Calendar in coordination with Student Services and Curriculum departments.
• Represent department and university in accreditation and Department of Education site visits.
• Provide student academic records to HR in conjunction with subpoenaed requests.
• Oversee ongoing degree evaluation/audit processes, final grade posting and academic standings processes as well as all degree awarding.
• Adjust PeopleSoft educational data (e.g. term activation, effective dating) for financial aid and other departments.
• Set up new programs in PeopleSoft for continuing students as necessary (e.g. AA to BFA).
• Maintain all Enrollment Agreement setup and updates.
• Oversee transactional workflow and paperwork including: Cal Grant GPA verifications, subpoena requests, grade changes, requests for incompletes, waivers, transfer forms, class and program reinstatements, retro add/drops, grievance letters, attendance corrections, plagiarism notices on transcripts.
• Review and approve attendance corrections, incompletes and graduate transfer credit requests.
• Serve as IT liaison in conjunction with report requests, management support and initiative.
• Coordinate Cal Grant queries, staff oversight/workflow planning and reporting.
• Oversee transcript collections, assignment and release of service indicators.
• Oversee all batch run control processes for check-list code assignments.
• Oversee initiative to provide improved customer service/student experience.
• Serve on Commencement Committee and Athletics NCAA Compliance Committee.
• Perform other duties as assigned by EVP, Financial and Compliance and President.

Compensation:

$70,000 - $100,000 annually

Based on experience and Location

Application Deadline: April 27, 2025

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

Benefits:

Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program.  The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.  Employees also have access to our multi-lane swimming pool, fitness center and recreational programs, including our NCAA Division II events.

Academy of Art University is an equal opportunity employer.  All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR@academyart.edu.