Director of Program Design and Member Development - American Connection Corp

Position Summary

The American Connection Corps (ACC) is a fast-growing national service program that’s closing the digital divide and cultivating a new generation of locally-rooted leaders in digitally disconnected communities across America. We’re looking for a dynamic and visionary leader to help us shape a best-in-class, year-long program experience for our AmeriCorps Members, one that helps propel them to lasting careers as community leaders in the places they serve. The ACC Director of Program Design and Member Development will own the Member experience for 150+ AmeriCorps Members annually, from start to finish, including program design, curriculum development, partnerships with training providers, execution of content delivery (both in-person and asynchronous), graduation toward sustainable careers, and ongoing measurement of results. This role will require deep knowledge of where ACC sits in the national service ecosystem, particularly at the intersection of workforce development and national service, experience in designing and implementing cohort-based learning experiences, and a passion for place-based community development. 

A successful director will have a clear and articulated vision for the program strategy and will implement the systems needed to execute and implement that strategy and measure results. The Director will collaborate with staff across the ACC team, and report to the ACC Executive Director. The Director must be comfortable both leading and working alongside the team, taking a hands-on approach to guide the program’s success. 

If you’re inspired to design and execute a delightful, impactful, and career-advancing service year experience for hundreds of rising public service leaders around the country, we’d love to hear from you!

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by individuals in this role. It does not imply that all positions within the class perform all the duties listed, nor does it necessarily list all possible duties that may be assigned.

Program Direction and Operations

• Lead the development and implementation of the ACC curriculum and program design to ensure that ACC Members are receiving the training and technical resources necessary to successfully complete their service experience. 
• Liaise with all external training and strategic program partners to implement content-specific training for ACC Members, including ongoing training plenaries across the ACC cohort.
• Identify and curate a roster of new strategic partners …