Director of Product Design, Content Hub

Director of Product Design, Content Hub

The HubSpot product team is passionate about helping small and medium-sized businesses grow better by building a CRM platform that helps them market, sell, and support their customers and teams. The product team, consisting of over 1,000 Engineers, UX Design & Researchers, and Product Managers helps to build products for more than 125,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and we’re looking for empathetic, adaptable User Experience leaders.

Our Content Marketing Product Offering is looking for an experienced UX Design Leader to help us scale. The marketing industry is rapidly changing and marketers are struggling to keep up with the growing demand for omni-channel marketing, personalized experiences, regulations for anonymous data/cookies, and more. You will be responsible for scaling AI-driven content creation, asset management, and distribution across our content tools, which are core to driving our Content Marketing offering with tools like websites, blogs, and landing pages, in addition to product wide experiences like editing patterns.

This UX Leader will define and own the UX vision and strategy for key projects that ensure HubSpot’s continued investment in helping customers attract and capture leads. We are looking for a strategic thinker that knows how to set a vision, drive alignment, and can inspire their teams to deliver both measurable impact and powerful experiences for our customers. In this role, you will collaborate with your stakeholders to break down difficult problem spaces into realistically achievable projects. The right leader will have deep empathy for their customers’ everyday challenges and will always put their needs first to provide a remarkable experience. 

As a UX leader at HubSpot, you’ll do many things — and you likely already have experience doing some of them in the past. They are:

• Collaborate with leaders in Product Management and Engineering to:
• Create a strategic vision based on market, customer and internal stakeholder feedback 
• Develop a point of view about the customer journey in partnership with stakeholders from across the organization
• Maintain an operating system that helps translate vision and company goals into objectives that give teams clarity and autonomy.
  
  
• Support and empower autonomous teams to succeed by:
• Helping frame the customer problem
• Providing guidance about how to measure outcomes
• Developing ICs and front line …