Director of Marketing Operations

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

About the Opportunity

The Director of Marketing Operations reports to the Global Vice President of Performance Marketing. In this role, you will be responsible for leading the newly formed Marketing Operations organization. Key responsibilities include:

• Designing and staffing the Marketing Operations organization
• Strategic integrated planning across Finance | Sales | Marketing
• Setting marketing goals and budgets to achieve goals
• Setting business processes and automation for Campaign and Lead Management
• Establishing marketing KPIs
• Marketing reporting and analytics
• MarTech administration and integrations
• Management of marketing automation platforms and integrations

About You

The ideal candidate is adaptable. You are analytical, detail oriented, and creative. You are comfortable rolling up your sleeves to accomplish a tactical action while simultaneously considering and communicating its strategic implications. Data is the fuel for our program, and as such it must be of the highest quality to produce relevant sales and customer feedback. You will partner with business leaders to act and improve the business, and ultimately compile stories that illustrate the impact.

7-10 years of experience in demand gen and digital marketing

Expert-level proficiency in all Microsoft Office applications

Experience with Demandbase, Salesforce, and Marketing automation platforms

Marketing | Sales alignment

Compensation

The pay range for this opportunity is from $144,000 to $194,400 + performance-related bonus + benefits

This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are …