Director of Human Resources

Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.
We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers.
Reporting to the Head of Human Resources, Kafene is looking for a Director of Human Resources, a senior leadership role responsible for overseeing the development, implementation, and management of HR strategies and policies within the organization. The Director will ensure that HR practices align with the overall business goals, focusing on employee engagement, performance management, talent acquisition, compliance, and organizational development.
Please note that only candidates based in NYC or the surrounding area will be considered for the role. The position requires a minimum of 4 days on-site at our Midtown Manhattan office.

Key Responsibilities:

• Act as a trusted advisor to employees and management on HR-related issues, such as performance management, and conflict resolution.
• Lead initiatives to improve organizational effectiveness, culture, and employee development.
• Design and implement performance appraisal systems to monitor employee performance and development.
• Drive initiatives to enhance employee engagement, satisfaction, and retention.
• Lead efforts to maintain a positive work environment and address employee concerns.
• Oversee the development and management of competitive compensation and benefits programs to attract and retain top talent.
• Ensure compensation structures are equitable, aligned with market trends, and compliant with relevant laws.
• Manage employee benefits programs, including health, wellness, retirement, and other perks.
• Collaborate with leadership to identify areas for improvement and implement training and development programs.
• Develop recognition programs to reward top performers and encourage a high-performance culture.
• Support leadership development programs and identify opportunities for employees' professional growth.
• Manage succession planning to ensure leadership continuity and talent development.
• Oversee HR systems and technology to ensure efficient management of employee data, payroll, and HR operations.
• Use HR analytics to track key performance indicators and provide insights for improving HR strategies.
• Oversee the recruitment process to ensure the organization attracts and hires top talent.
• Develop and implement workforce planning strategies to ensure the right mix of skills and expertise.
• Implement effective onboarding programs for new employees.

Core Skills and Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master’s degree in HR or Business Administration is a plus.
• Minimum of 8-10 years of experience in human resources management, with at least 3-5 years in a supervisory or managerial role.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred.
• Strong knowledge of HR laws, best practices, and compliance requirements.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to work effectively with all levels of staff and management.
• Strong problem-solving and decision-making abilities.
• Proficiency with HR software (e.g., HRIS, payroll systems) and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information.
• High level of attention to detail.
• Proactive, solution-oriented, and results-driven.
• Strong organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Compensation and Benefits:

• Earn a competitive base salary ranging from $140,000 to $160,000, depending on factors such as skills and experience (salary range is specific to the NYC area).
• Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
• Retirement Benefits: Begin planning for your future from day one with our 401k plan.
• Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
• Subsidized Gym Membership: Stay fit and healthy with our subsidized membership to Equinox gyms.

Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Apply