Director of Engineering - San Francisco, CA

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

We’re seeking a Director of Engineering to lead teams building technology supporting consignors who sell their goods with The Real Real - and all of our employees who support them such as Luxury Managers, Sales, Business Development, and our retail stores! 

In this role, you’ll use technology to create innovative and intuitive experiences across our website, mobile apps, backend services, and internal applications.  You’ll streamline consignor operations, and work with business stakeholders to accelerate our ever-growing volume.  You’ll own our Salesforce implementation and technical strategy.  You will be exposed to the latest technology, a data-driven culture, while surrounded by a friendly, helpful team. These technical challenges are at the core of The RealReal’s business and this leader will have a significant impact on the company’s development roadmap and business success.

What You Get To Do Every Day

• Lead and manage an organization of engineers.
• Mentor and develop your engineers and engineering managers.
• Lead the The Real Real’s technical strategy for consignors and employees who support them.
• Work with your teams to prioritize and scope engineering investments.
• Guide the technical strategy for our Salesforce instance, partnering with business stakeholders to optimize and increase the value of the platform.
• Guide the technical strategy for customer-facing features related to consignors and increasing supply.
• Partner with product, business, and operations stakeholders on roadmaps, timelines, and technical strategy.
• Partner with senior engineering leadership to set standards and technical vision.
• Occasionally travel to meet with employees, customers, and stakeholders.

What You Bring To The Role

Minimum Requirements:

• 10+ years of experience as a software engineer or technologist
• 5+ years of team management experience
• 2+ years managing engineering managers
• Experience building and developing high performing engineering teams
• Strong understanding of cloud native, distributed, service oriented systems and applications
• Strong understanding of web-app performance fundamentals and related dev tools
• Strong understanding of distributed systems design
• Ability to travel to HQ when needed (may be fully remote in eligible states)

Preferred Requirements:

• Computer Science degree or equivalent experience
• Prior logistics experience, especially reverse logistics
• Prior e-commerce experience
• Prior experience with business development and sales teams
• Prior experience with Salesforce
• Strong understanding of web technologies: HTML5, Javascript, CSS/SASS, REST, JSON
• Strong database fundamentals and experience with MySQL or Postgresql
• Experience with iOS development
• Experience with Elixir, Ruby
• Mastery of git and Github workflows

The expected salary range for this role is $241,288.00 - $271,449.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8969 #LI-MR10 #LI-Hybrid

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.