Director of Business Operations

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

As Director of Business Operations, you will work with the COO and other key leaders to broadly ensure organizational effectiveness at Postscript. In this role, you will be the founding member of the Business Operations function and will help to further integrate the G&A teams with each other and with the overall organization. 

Your mandate will be to support improved planning, visibility to performance versus plan, and general operational excellence across the org. This is a highly visible, high-impact position leadership position that will work very closely with executive leadership, as well as various leaders throughout the organization, and will have the opportunity to work on major company initiatives and priorities. This position is fully remote. 

Primary duties

Partner with leadership to develop and lead the annual planning roadmap and execution

• Lead business reporting across various levels of the organization
• Play a lead role in developing and delivering excellent operating cadence, including business reporting and formats.
• Lead key annual and quarterly operational initiatives 

What We’ll Love About You

• 5+ years of business operations experience in a high growth environment. SaaS or related domain experience preferred
• Demonstrated success in collaborating with senior and executive leadership
• Relentless drive to deliver, with proven success managing competing priorities and multiple stakeholders
• Strong analytical skills and comfort with a wide range of operational and financial metrics
• Strong natural curiosity and a drive to understand and improve processes 

• High attention to detail, with a process and solution-oriented mentality
• Strategic mindset
• Elite project management skills and organization 
• Demonstrated skills in process building and implementation, with a focus on data-driven problem-solving
• Excellent collaboration and stakeholder management 
• Advanced communicator via all channels
• Strong networking and relationship-building abilities

What You’ll Love About Us

• Salary of USD $200,000-$235,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, …