Director, Key Accounts Sales

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As the Director, Mid-market Sales, you are a strategic leader whose vision and guidance shape the trajectory of the Mid-market sales division. Leveraging your extensive experience, you provide overarching direction to the sales teams, driving excellence and innovation. Your role involves aligning teams with organizational goals, setting comprehensive strategies, and ensuring seamless execution.

Responsibilities include overseeing multiple managers and teams, each responsible for distinct aspects of the sales process. Your analytical skills and business acumen are instrumental in interpreting data to inform high-level decisions that impact the overall success of the sales department. Success is measured by achieving and surpassing key performance indicators (KPIs) and contributing to the company's overall growth.

Your position involves collaboration with executive leadership to formulate and execute strategic initiatives. With a focus on continual improvement, you play a pivotal role in shaping the culture and success of the sales organization. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (Our Pros). Our success is their success.

What you do each day: 

• Create an environment where your team is strongly aligned with company vision, mission and objectives.
• Build a high-performing team of Sales Managers who lead, coach and develop their salespeople to success
• Seek, collect, and deeply analyze data to identify risks and opportunities within the sales funnel
• Enhance growth through activity, conversion, and engagement to drive performance
• Identify and actively develop our next generation of sales leaders
• Inform decision making by making effective proposals that align multiple teams
• Work with VP of Sales to develop a comprehensive sales strategy that not only addresses immediate targets but also contributes to the long-term growth and sustainability of the organization
• Join your reps on high-value sales calls to help increase sales velocity and coversion
• Make executive-level decisions that impact the sales function, demonstrating a keen understanding of the broader organizational strategy
• Collaborate at executive levels with leaders from other departments, fostering a unified approach to achieving organizational goals
• Engage with senior leadership, providing strategic insights and comprehensive strategies that align with the company's long-term vision and strategic goals

Qualifications: 

• 5+ years of sales experience as an individual contributor or leader (some experience focused on mid-market or enterprise level sales preferred)
• 5+ years of experience in sales management (a minimum of 2 of which focused on mid-market or enterprise level sales), preferably in a high-growth SAAS environment
• Bachelor's degree or equivalent experience, demonstrating a strong foundation in both academic and practical aspects of sales leadership
• Substantial experience in leading teams, managing the growth and development of sales managers, and driving strategic initiatives
• Proven ability to lead, hire, and train supervisors and managers, contributing to the expansion and enhancement of the leadership structure

What will help you succeed:

• Experienced aligning team goals with broader organizational strategy
• Advanced emotional intelligence, addressing evolving team needs with precision
• Account-based selling skills that you can leverage both for coaching and on calls to help your team close deals
• Mastered executive-level communication, fostering openness, trust, and high-impact collaboration
• Excel in enterprise-wide operational excellence, orchestrating workflows for peak team performance
• Advanced experience in analyzing data and leveraging insights in strategic decision-making

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. 

Location Dependent Information

This role is open to candidates and the expected compensation for this role is $150,000 - $175,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. 

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