Director, Investigations Operations

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

What you’ll be responsible for: 

Circle is looking for an experienced leader for the Global Investigations Operations team. This individual will be responsible for overseeing all elements of financial crimes investigations operations, including a team of specialist investigators and the respective transaction monitoring workflows and escalations procedures. The team is responsible for reviewing all transaction monitoring and blockchain alerts, conducting investigations on activity, and filing Suspicious Activity Reports (SAR) in the various jurisdictions in which Circle operates. 

The role will involve working closely with a range of cross-functional partners including Compliance, Legal, Data Science and Enterprise Risk Management to execute the day to day functioning of the program and ensure that the investigations control environment operates to the highest standards. The right candidate will possess and demonstrate strong investigative capabilities, operational design and execution experience focused on outcomes and change agility abilities.

What you'll work on: 

• Driving the strategy, framework and execution of our Investigations Operations program to ensure applicable regulatory requirements and Circle’s risk requirements are being met comprehensively.
• Managing alert review, investigation and SAR filing processes for Circle’s various global entities.
• Leading teams of alert specialists and investigators performing global investigations to the highest standards.
• Providing investigative analysis, decision support, and appropriate challenge to case recommendations.
• Coordinating …