Director, Implementation Services

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

ROLE OVERVIEW

The Director of Implementation Services will capitalize on the company’s new software and enhancement investments by collaborating with stakeholders to prioritize the multiple project requests and managing a high- performing team to execute the implementation initiatives to meet the company goals and fulfill the customer needs.

Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. Leaders are expected to foster a commitment to these principles and lead by example.

COMPENSATION: $145,000 - 175,000/annually, with additional bonus potential

LOCATION: Remote

RESPONSIBILITIES

• Facilitate strategically oriented discussions with senior leadership and other stakeholders to define and refine the project roadmap, identifying opportunities for process improvements, scalability, and innovation.

• Understanding the business/operational impact of project requests, recommends project prioritization based on strategic initiatives, plausible deliverables and operational value. Conveys rationale to stakeholder’s directly with diplomacy and a collaborative approach.

• Establish and maintain strong relationships with stakeholders and sponsors, serving as liaison between the implementation services team and senior management and the escalation point of contact for the implementation initiatives.

• Plan and oversee the coordination of multiple implementation projects simultaneously to ensure projects are resourced adequately and are delivered with high quality.

• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful outcomes.

• Facilitate a commitment to the best project management practices ensuring implementation teams maintain strong relations with stakeholders, provide actionable project status updates regularly and establish mitigation strategies to ensure successful outcomes.

• Establish …