Director, GTM Operations

In this opportunity as Director, GTM Operations – Corporates, you will be responsible for managing daily operations to achieve the designated goals for Segment Sales and Client Management teams across the Corporates Segment of Thomson Reuters.  The primary responsibilities of this position include partnering with the sales and business leadership to initiate and drive sales initiatives, lead segment forecasting process, foster CRM adoption and usage, identify opportunities to remove administrative burdens, improve the efficiency of the sales organization, own strategy and execution of annual planning and develop technology plan for field tools through operations to support retention and growth through tactical and strategic initiatives.

About the Role
As the Director, GTM Operations – Corporates, you will:

• Excel in directing a high-performing global team, using exceptional interpersonal skills and cultural sensitivity to build a collaborative environment that empowers and drives success across markets.
• Initiate and drive major projects involving data collection, analysis, and investigation, develop recommendations, advocate initiatives, and create a model for implementation.  The extent and range of projects include areas such as territory utilization projects, sales rep analysis, pipeline analytics, territory profiling, and documenting best practice sales processes
• Lead President level forecast calls to drive focus, accountability and deal level inspection to ensure efficacy of Corporates forecasting process
• Partner with Sales leadership by initiating and driving major projects involving Sales Operations analysis and investigation including, but not limited to, developing recommendations, advocating prioritization of initiatives, and creating a model for implementation
• Partner cross functionally to define and implement optimal GTM structure to enable achievement of sales and renewal targets
• Proactively create and implement strategies for sales process improvement and effectiveness that facilitates an organization of continuous process improvement, drive implementation and adoption of sales tools & support to ensure efficiency and consistency in coaching, performance, and reporting.
• Assess current operating processes and business model relative to the dynamics of the current market and position.
• Demonstrate a strong ability to partner with cross-functional teams, including Sales Enablement, Marketing, Product Development, and others, fostering a collaborative culture and managing diverse stakeholders. This includes applying conflict resolution and consensus-building skills to drive sales process improvements and enablement initiatives
• Partner with Sales, Marketing and P&A teams to deliver a streamlined and accurate forecasting methodology with an emphasis on pipeline driven insights and performance-based discussions
• Structure, document, and communicate rules of engagement and sales policies within organizations balanced between the right level of required documentation and ease of use.
• Serve as a primary resource for pre-sales inquiries while focusing team on key priorities that drive and impact sales.
• Lead implementations for Segment acquisition & global integration
• Work across Sales Operations to ensure best practices in process, tools and adoption

About You
You’re a fit for the role of Director, GTM Operations - Corporates, if your background includes:

• 10+ years of experience in operations, sales, revenue operations, strategy, marketing or related experience
• Four-year college degree required
• Business operations experience, primarily in project management, GTM structuring and implementing process improvements
• Prior people management experience required leading a high performing employees
• Sales Pipeline management and Forecasting process experience
• Experience using business analytics to determine root causes and identify solutions
• Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows
• Prior exposure to sales and client management environments and working directly with the sales and account management field and inside organization
• Proven ability to build relationships cross functionally and influence all levels within the organization
• Strong thought leadership, influential communication skills, and a capacity to guide and direct field-facing initiatives through the leadership team
• Strong business acumen and ability to optimize operational sales channel performance
• Proven effective project management capability in a highly-matrixed, customer-centric organization
• Ability to travel as required by the needs of the business – estimated 20%

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $151,700 - $281,700. Eagan, MN; Ann Arbor, MI; Richmond, VA; Rochester, NY. The base compensation range for the role in any of those locations is $131,000 - $243,400. Chicago, IL; Frisco, TX; Houston, TX; fully remote location. For these locations and any eligible US locations not otherwise noted, including for fully remote location if applicable, the base compensation range for this role is $137,900 - $256,100. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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