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Director, Global Product Quality Assurance, Digital Products Development

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About Otsuka Precision Health

Founded on Otsuka's rich history in delivering creative innovations for patients, Otsuka Precision Health (OPH) is the next step in our evolution. We are a health technology and services organization on a mission. And that mission is to get people the right interventions at the right time in their health journey through data and technology, applying the power of personal connection and deep, data-driven understanding of the patient condition. OPH is part of Otsuka Holdings.

Use your expertise to help us change the story on the health experience and how we can do our part to fix some of the fragmentation in care delivery. The time is now.

Job Description

Let's transform the health experience, one connection at a time, together.

The Director, Global Product Quality Assurance, Digital Products Development provides oversight and expertise to Otsuka Precision Health (OPH) in the interpretation and implementation of manufacturing and development regulations applicable to digital devices (SaMD) and other products. Ensure that SOPs describing internal processes are developed to maintain compliance with GxP regulations. You will contribute to to OPH's regulatory growth and standardization of quality processes therein.

  • Develop OPH's Quality Management System for medical device hardware and SaMD product development in compliance with applicable U.S. Federal Regulations, ISO 13485 standards and other quality requirements.
  • Lead design control and risk management activities and establish quality post-market surveillance activities for medical devices and oversee performance monitoring for non-regulated products.
  • Lead the Quality Assurance team and collaborate with cybersecurity, risk management, design quality, IT security, and human factors teams to provide support for the commercial development and launch of digital devices and products.
  • Collaborate with product development teams to integrate quality into product development, and deployment.
  • Support the Total Product Lifecycle as a contributing member, ensuring adherence to quality requirements.
  • Support internal and external audits, respond to requests for information on quality activities, and serve as the quality lead for regulatory submissions, and engagement with regulatory agencies.
  • Monitor and report metrics on quality and corporate compliance initiatives, ensuring continuous improvement.
  • Support OPH engagement with FDA and other regulatory agencies.
  • Support us on compliance programs.

Required Qualifications

  • 10 years of Quality Management experience with GxP-compliant product development, manufacturing, and distribution
  • Expertise in FDA 21 CFR Parts 820, Part 4 and ISO 13485
  • 5 years of experience in internal/external auditing
  • Manage supplier audits.
  • Ability to manage team members and prioritize multiple tasks
  • Experience in using MS Word, Excel, Electronic Document Management System and Access
  • Experience with Agile Methodologies and Software Development
  • Knowledge of HIPAA and GDPR

Preferred Qualifications

  • Internal Auditor Certificate for 21 CFR 820/ISO 13485 quality management system
  • Experience with ETQ
  • Experience with tools like JIRA, ServiceNow, Salesforce and GRC tooling

Educational Qualifications

  • Bachelor's Degree in Engineering or other Physical Sciences with 10 years of experience, or 15 years of regulated manufacturing and/or QA or QC roles

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $160,530.00 - Maximum $240,005.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.

Company benefits: comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Disclaimer:  

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

 

Otsuka is an equal opportunity employer.  All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.   

 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability.  You can request reasonable accommodations by contacting Accommodation Request

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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