Director, Flight Operations 1

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

A Captain will be a properly certificated pilot, who, when assigned, will act as Pilot-in-Command (“PIC”) of company aircraft. The PIC is responsible to the Director of Flight Operations for the safe conduct of assigned flights. A PIC will be appointed to every trip and is the final authority for aircraft dispatch, weather decisions, and emergency situations in accordance with the PayPal Flight Operations Manual, Airplane Flight Manual, Code of Federal Regulations, and applicable State / International Regulations. 

Job Description:

A Captain will be responsible for the safe conduct of the flight. He/she will be in complete control of the aircraft and all crewmembers and will have absolute authority in deciding whether a flight may be safely dispatched. Captains report to the Director of Flight Operations. 

A. Technical Requirements 

• Airline Transport Pilot License, Multi-Engine Land 

• First Class FAA physical 

• FCC Radio Telephone Operator Permit 

• Total flight time – 5,000 hours; Pilot-in-Command – 2,000 hours; Multi-Engine – 2,000 hours; and Jet – 1,000 hours; Make / ModelGulfstream G650 - 100 hours (preferred) 

• Actual instrument and night time - 10% of total time 

• Recent significant long range, international business jet experience 

• Aircraft specific experience preferred 

• Strong decision-making abilities as a professional aviator 

• Strong written and verbal communication skills in the English language 

• Focus on safety and building a safety-oriented environment 

• Ability to work within a structured, standardized environment with an emphasis on professionalism, CRM and world-class standards 

• No record of aircraft accidents, incidents, or violations 

• Exemplary employment record as evidenced by performance reviews, references, and letters of recommendation 

• Indication of progressive career advancement 

• Demonstrated ability as a team player 

• Ability to work well within PayPal’s culture of entrepreneurship and diversity 

B. Personal Requirements 

• Mature, polished professional dedicated to customer service 

• Professional appearance and demeanor characteristic of a world-class business Flight Department 

• Good physical conditioning 

• Good moral character 

• Education – College degree preferred 

• Legally authorized to work in the United States 

C. Qualifications: 

ATP certificate with a type rating appropriate to the aircraft flown. 

Holds a current Class I FAA medical certificate. 

Must have successfully completed initial and recurrent training programs and competency checks as prescribed by the company training program requirements. 

D. Duties and Responsibilities: 

Acts as Pilot-in-Command of company aircraft when assigned. He/she has full responsibility of all aspects of a trip and the assigned crew. 

Ensures that the requirements established by the FAA and PayPal Flight Operations regarding all aspects of a flight are satisfactorily met. 

Ensures that the aircraft is airworthy. Verifies that maintenance preflight/postflight inspections have been accomplished, and that all aircraft discrepancies have been satisfactorily corrected and recorded prior to commencing a flight. Ensures that all necessary equipment and documents are aboard prior to commencing a flight. 

Checks weather and all applicable NOTAMs where available, and determines fuel, and oxygen requirements. 

Accomplishes preflight planning duties, including evaluating aircraft performance, weight and balance calculation, weather conditions, etc. 

Ensures Flight Management System (FMS) databases are current. 

Ensures all flight planning requirements have been met. 

Ensures that aircraft crewmembers have valid certificates, medical, passports, and visas when required. 

Completes and aircraft preflight before every flight. 

Performs the passenger safety briefing or delegates to appropriate crewmember. 

Ensures compliance with customs, immigration and cabotage laws. 

Completes a Flight Risk Assessment prior to all flights. 

Makes decisions necessary to start, delay or cancel flights, and deviates from the planned route or destination when operating conditions dictate. 

Communicates with passengers concerning the flight. Ensures that all passenger needs are met. 

Supervises any maintenance performed on an aircraft away from home base. 

Reports to the Director of Flight Operations concerning any anomalies encountered during a trip. 

Records flight times and ensures that aircraft discrepancies encountered in flight are recorded for maintenance corrective action. 

Maintains a high degree of proficiency in the assigned aircraft through recurrent training and PIC Proficiency Checks. 

Available for duty according to a prescribed schedule or as required. 

Maintains navigational charts. 

Maintains increasing level of aviation knowledge, FAR’s, air traffic control procedures, and proficiency commensurate with experience. 

Strives for and promotes a safe, team-oriented approach to managing each flight using industry accepted Crew Resource Management techniques and best practices. 

Supports and participates in the PayPal Flight Operations Safety Management System. 

Maintains a professional manner reflected by dress, attitude, and courtesy. 

Performs all specific duties assigned by the Director of Flight Operations. 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$118700 to $246290

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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