Director, Field Onboarding

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

We're seeking an experienced sales enablement leader to join our team as the Head of Sales Onboarding. In this Director-level role, you'll be responsible for building a world-class virtual and in-person onboarding experience for all our Revenue employees.

Your primary objective will be to ensure every new or internally transferred employee is set up for success and begins to deliver measured business value as quickly as possible. We need someone who can deliver impact through their team while also making individual contributions as a hand-on player. This role offers a great opportunity to shape the future of sales onboarding at Komodo Health and grow your career as part of a high-impact enablement team.

You’ll “Play as a Team” with Sales Leaders, Revenue Operations, and the broader Revenue Enablement team to deliver tailored solutions that meet the needs of the business. You’ll partner closely with leaders and SMEs to create holistic learning journeys for every individual role within the organization. This will encompass product, sales, and role-specific training for all field roles.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Launched a revamped end-to-end onboarding program for Revenue roles, reducing time-to-productivity  and achieving increased satisfaction score from new hires and managers
• Established and implemented measurable success metrics for onboarding programs, regularly presenting actionable insights and impact reports to senior leadership, demonstrating a positive correlation with employee performance and retention
• Built seamless partnerships with Sales, Product, & Marketing ensuring onboarding programs are fully aligned with sales priorities and lead to a smooth transition rate from onboarding to ongoing readiness

These are the essential job duties you will be responsible for …

• Manage and direct a team of 2-3 direct reports, nurturing their professional growth and development through ongoing mentorship and coaching
• Own and continuously improve the end-to-end onboarding experience for Revenue roles, from day one to full integration into their teams
• Design and deliver strategic onboarding experiences that align with our sales priorities, ensuring our new hires are ready to hit the ground running
• Partner with our Ongoing Readiness team to ensure a smooth transition for employees shifting from onboarding to run the business
• Build and promote post-onboarding success plans that extend beyond the initial onboarding period, partnering with leadership to ensure continued development and investment in new hires
• Develop and maintain a deep understanding of the Revenue employee knowledge and capability needs across the business
• Define success measures to help understand the impact of your efforts on employee performance and hold yourself and your team accountable for achieving results
• Identify and influence technology solutions to enhance onboarding experiences and improve measurability, collaborating with stakeholders to make informed decisions
• Develop metrics to assess the effectiveness of onboarding programs and use data-driven insights to iterate and improve, sharing regular updates to senior leaders and stakeholders
• Act as a strategic partner to Sales, Product Marketing, and Product leaders, ensuring alignment of onboarding with the overall sales strategy
• Build collaborative and productive relationships with peers, partners, and stakeholders across the organization
• Lead effective change management efforts that are well-received by the business through clear and proactive communication
• Lead and support special projects across the Sales Enablement when necessary
• Act as the main point of contact for Sales Onboarding across the business

What you bring to Komodo Health (required):

• 10+ years of experience in Sales Enablement, Sales Training, Learning & Development, or a similar role, ideally with experience in SaaS environments
• 5+ years leading global teams, preferably in the tech sector and in a distributed-first environment
• Proven record of designing and delivering onboarding or training programs that deliver measurable results.
• Excellent leadership and management skills with a proven ability to hire, develop, and retain top talent in a globally distributed environment
• Strong analytical and problem-solving skills, using data to drive decisions and improvements
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels
• Strong understanding of the sales process, sales roles, and the needs of a high-performing sales organization.
• Ability to lead, operate autonomously, and adapt to changing environments
• Data-driven mindset with experience in using metrics to assess program impact and make improvements.
• Experience working with sales leaders and stakeholders to drive alignment and results
• Experience with instructional design and adult learning principles
• Strong program and project management skills, with attention to detail and the ability to manage multiple projects
• Experience with innovative approaches, including AI tools, to improve outcomes
• Deep focus on continuous improvement to enhance the effectiveness of solutions

#LI-Remote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.$20,000—$25,500 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Apply