Director, External Corporate Communications

Become a part of our caring community and help us put health first
 

Humana’s seeking a Director of Corporate Communications to join the Corporate Communications Team to lead our external communications efforts. The Corporate Communications team at Humana is responsible for leading and executing strategies for external stakeholders, media relations, public affairs, issues, and crisis communications, enhancing and building the Humana Brand. This role is critical in shaping and delivering our corporate message to various external audiences, including media, customers and influencers. The ideal candidate will have extensive experience in complex business environments, regulatory industries, and multi-stakeholder communications, particularly within the healthcare sector.

Key Role Functions

• Develop and deploy a modern, unified communications strategy that builds Humana’s corporate reputation among key audiences, including media, attentive public, healthcare influencers, and consumers

• Be a strong and dynamic senior leader with a track record of successfully shaping and implementing compelling communications campaigns. Continuously evaluate the effectiveness of communications work against core objectives and identify areas for improvement

• Cultivate and maintain relationships with key external stakeholders, including industry associations, journalists, and advocacy groups, ensuring alignment and support for the company's initiatives

• Navigate complex regulatory environments by developing clear and compliant communication strategies related to Medicaid, Medicare, and other healthcare regulations

• Lead the development and execution of sophisticated crisis communication plans, ensuring the company is prepared to respond swiftly and effectively to any potential issues

• Provide strategic counsel to senior leadership on external communication matters, including speechwriting and media training

• Partner closely with teams across Corporate Communications, Business Functions, and Operations to align on high-visibility campaigns and business needs

• Mentor and develop a high-performing communications team, fostering a culture of excellence, collaboration, and continuous improvement

• Ensure a modern, digital-first approach to the use of both traditional and social media channels to influence key stakeholders

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree or higher in Communications, Public Relations, or a related field

• 10+ years of experience in corporate communications, with a focus on external communications

• Experience in crisis communications and media relations

• Proven experience in complex business environments and regulatory industries

• Strong understanding of the healthcare sector

• Exceptional written and verbal communication skills

• Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences

• Strong leadership and team management skills

• Ability to think strategically and execute tactically

Preferred Qualifications

• Master’s degree

• Medicaid or Medicare experience

• Management experience

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. 

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview.  Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$168,000 - $231,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-16-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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