Director, Digital Trust and Assurance

Provide strategic direction and guide areas within broad function or in line of business across technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or PMO-Program/Project Management. Provide strategy and direction in alignment with the GTS vision, as a strategic leader focused on reaching long-term goals across areas of accountability.

Set the direction for strategic business and technology challenges

Set the direction in alignment with enterprise and GTS strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning, and cohesive implementation as necessary across teams

Be recognized as a strategic resource within the company for complex problem solving for business, and technology issues, and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources

Manage relationships with peers, executive stakeholders, and team members

Accomplish planning for year, multi-year, and program-level initiatives, including integrated strategic technology planning with business stakeholders

Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout enterprise

Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further vision, and innovation

Drive and adopt strategic or transformation change within area of functional responsibility and the business

Identify and lead industry best practices in areas of technical functional expertise

Partake in Global Technology Solutions enterprise-level planning as necessary and participate in strategy development in area of functional (technical) expertise, creating detailed functional level planning as necessary, and direction for responsible areas

Actively manage risk at a functional and business level

Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases

Identify and prioritize training needs that address the department/Division’s Goals and business support needs

Assure effective communications are maintained across technical functional areas and externally; where appropriate involve management, and employees in plans, and keep up to date on progress towards meeting goals

Prepare KJAs for direct reports that tie to their job descriptions and goals. Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance 

Participate in the development of the department’s budget; monitor expenses to ensure department costs are within established levels

Monitor turnover, productivity, and overall performance to ensure adequate staffing and performance that meet functional area standards and needs

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