Director, Customer Analytics

Job Description:

Thie role is remote-friendly.

Responsibilities:

• Be a trusted thought partner, providing key insights through data analysis to inform strategic planning and initiative prioritization.

• Teach, coach and train direct and indirect reports on how to best identify and evangelize the solutions driven through data, analytics, and technology available to support the strategic plans for the organization.

• Hands-on ability to create and support executive level presentations and analyses of analytic and data solutions to support client needsAbility to translate data/results into clear narratives for tech and non-tech audiences across different communication channels, i.e. ppt, email etc.

• Recommend Insights to Action for strategic and long-term planning including trade-off analysis leveraging value-based measurement.

• You will collaborate with cross-agency SMEs to ensure solutions are well thought through and are client and customer centric.

• Provide thought leadership through articles, blogs, event and other marketing avenues to guide innovative and cutting edge application of analytics and data solutions

• Identify opportunities for cross-solutioning within clients

• Assess market trends and incorporate external insights to recommend potential product and market level opportunities.

• Manage and nurture multiple existing, lead and growth account opportunities across Merkle and dentsu network.

• Develop depth and breadth of understanding of solutions and offerings across dentsu and Merkle.

• You will report to VP, Analytics.

Requirements:

• 10+ years in analytics, business consulting, data strategy or strategic planning functions

• 5+ years of cross-team leadership over multiple business and strategic disciplines

• Agency experience a plus

• Executive level written and oral communication

• Attuned and attentive listening skills

• Elevated EQ

• High level of business acumen and the ability to comprehend business challenges and identify analytic and data led solutions

• Understanding of broad spectrum of analytic tools, solutions and technologies

• Ability to:

• o   Leverage data and insights for story-telling and solution application

  o   Translate ambiguous requests and requirements into tangible and tactical solutions

  o   Explain complex analytic and data solutions in simplified language for non-technical partners

  o   Manage both client and agency teams to facilitate timely and actionable solutions

The annual salary range for this position is $113,000-$182,850. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance

• Life insurance

• Short-term and long-term disability insurance

• 401k

• Flexible paid time off

• At least 15 paid holidays per year

• Paid sick and safe leave

• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Applications are being accepted on an ongoing basis.

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Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.