Director, Creative Services

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will lead our content and design teams and maintain the highest standards of creative services work. You will manage the output of the content and design teams, providing constructive feedback, and ensuring that all production is on brand, technically compliant, and aligned with our brand standards, creating a consistent experience across Vizient. You will collaborate with various stakeholders to create visually engaging designs that effectively communicate complex industry information to healthcare executives. You will also play a key role in triaging creative services requests, optimizing operations, managing outsourced relationships, and fostering positive relationships within the department and across Vizient.

Responsibilities:

• Set and maintain content and design work standards by directly supervising the editing and design teams, conducting tactical reviews, and providing constructive feedback to ensure brand compliance and adherence to design standards.

• Manage multiple projects, competing priorities, and fluctuating workloads within a high-volume, fast-turnaround production environment. This includes the ability to reshuffle priorities for both them and the editing and design teams as needed.

• Proactively identify and resolve obstacles to ensure the highest standard of work while optimizing workflow and efficient use of Creative Services resources.

• Generate ideas for operational improvements that align with the evolving needs of the organization.

• Triage creative service requests, balance workloads between short-term and long-term projects, and collaborate with project managers to determine whether projects should be handled in-house or outsourced.

• Manage relationships with outsourced agencies, vendors, and/or AI software capabilities.

• Evaluate systems, templates, processes, and tools to make recommendations that optimize operational efficiencies and meet the organization's needs.

• Create monthly operational metrics reports based on bandwidth, capacity, work completed, work in progress, and a review of work tasked to the Creative Services team.

• Exhibit strong leadership skills and effectively manage a team of designers, editors, and contractors

• Demonstrate a history of managing creative departments and fostering positive relationships with colleagues, clients, and external vendors. Mentor other team members to promote a culture of excellence and collaboration within the Creative Services department.

Qualifications:

• Relevant degree preferred

• 7 or more years of related experience is required. Experience with leading teams is required.

• Skilled in project management and team leadership.

• Knowledge in Adobe Creative Cloud.

• Excellent communication both written and verbal.

• Ability to collaborative and foster a growth environment.

#IDS

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $168,800.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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