Director, Communications - Hospital & Health Systems

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Director, Communications - Hospitals & Health Systems leads strategy and oversees the execution of marketing and communication initiatives to grow Teladoc Health’s business in the hospital and health system (HHS) segment. This role develops and implements strategic communication initiatives to drive awareness, engagement, and growth. The role also leads initiatives to enhance our market presence, including thought leadership and content marketing strategies.

Essential Duties and Responsibilities

• Develop and implement comprehensive marketing and communication strategies and campaigns targeting hospital and health system (HHS) leadership.

• Lead and develop thought-leadership initiatives, leveraging primary and industry research to deliver compelling market narratives.

• Create and execute content strategy and messaging frameworks.

• Oversee the creation of high-impact marketing materials, such as white papers, reports, and presentations tailored to HHS audiences.

• Work effectively in a highly matrixed environment by partnering and engaging multiple teams including events, paid media, PR, creative, corporate communications, marketing operations, and brand to achieve goals.

• As a leader on the HHS marketing team, develop annual plan and ad hoc plans as required to achieve desired marketing and communication objectives around awareness, demand gen, lead gen and sales enablement. Establish and monitor KPIs for the marketing plan.

• Provide leadership and mentorship to a team of marketing professionals, fostering a collaborative and results-driven work environment.

• Build and maintain relationships with key stakeholders in the HHS industry, including healthcare providers, advocacy groups, and professional associations.

• Manage freelance partners, agencies, and contract partners.

Supervisory Responsibilities

Yes

Qualifications Expected for Position

• Bachelor's degree in Marketing, Communications, or a related field; Master's degree preferred.

• 8+ years of communications experience, 3+ years of experience in a supervisory role preferred.

• Deep understanding of hospital and health system space.

• Ability to translate business objectives into marketing and/or communication strategies and oversee execution.

• Executive presence, with excellent communication and diplomacy skills for stakeholder engagement.

• Strong aptitude for crafting data-driven, audience-centric messages and strategies.

• Ability to foster collaborative relationships with internal and external stakeholders.

• Working knowledge of relevant industry associations, events, sponsorship opportunities.

The base salary range for this position is $150,000 - $170,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

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Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.